This summer, Follett Company acquired the University Bookstore. While this won’t affect students, faculty and staff who work with the Bookstore should note that email addresses for personnel there have changed. Katie Wilz can now be reached at kwilz@follett.com and Donna Hallstrom, textbook manager, at 1623txt@follett.com.
Hallstrom highlighted some potential issues for those who work with the bookstore on stocking books for courses:
- There is a known issue with the linking from textbook express to the bookstore site. This is causing viewing from MyDusis not to show books OR to show books, but not allow them to be added to a shopping cart. There are technical people working on the issue with a high priority to fix it. For now the link is going to redirect directly to the bookstore website, which is working fine. If a student reports to you that they can’t see or can’t select books for their courses and they say they are accessing via MyDusis, suggest they go directly to the bookstore site.
- Textbook adoptions were sent from the old system to the new. While many records transferred fine, some did not. Bookstore staff are manually comparing lists between what is now listed and what was listed before the transition, but the process is tedious and not error proof. Therefore, instructors and administrative support personnel are highly encouraged to use the website to look at the books listed and reach out to Donna via email if you see anything that needs added, deleted, or edited. This double-checking will be required this term to make sure nothing has fallen through the cracks.
- The process for submitting online adoptions is different and changed with little notice, but is better in many ways. If you need to submit an adoption OR re-submit an adoption, the online form is near the bottom of the bookstore homepage. The first time you use the page you will need to register as a new user. You will be asked for a bookstore password, which is our store number, 1623. You will know the answers to all the other questions.
