The work order system aims to support the Facilities Planning and Management commitments below, which were issued last October in response to the Administrative Service Survey.

1. Ensure that FPM meets the promised response and resolution timeframes.
2. Collaborate to find reasonable and supportable long-term solutions.
3. Strive to understand issues and requests before beginning work.
4. Confirm the request was completed to satisfaction.
5. Improve communication related to work order requests and projects.
6. Work as a team to provide facility-related services on behalf of Drake.

These commitments assure that the department achieves its Continuous Improvement Plan objectives.

Another measure that FPM plans to provide annually are its Satisfaction and Performance Survey Results provided through TeamDyanmix. View FPM’s 2018 results.

Manny Toribio, Facilities Planning and Management

Facilities Planning and Management along with President Martin and Provost Mattison have been receiving several emails and calls in regards to safety concerns and the well-being of faculty, staff, students, and visitors with the snow and ice on pavement around the campus.  FPM has the same concerns and is committed to ensuring that snow and ice are cleared to the best of our abilities with a staff of 10 dedicated employees responsible with clearing over 11 acres of parking lots and 13 miles of sidewalks.

This winter in central Iowa has been a record breaking one for snow fall and cold temperatures. Often the staff are starting early in the morning between 3–4 a.m. and working a 12–18 hour shift.  Most of the snow storms this winter have not completely stopped by the time the majority of people arrive on campus, which affects the parking lots once cars start to compact the freshly fallen snow.  The temperatures have also been too low for salt to be effective and sand is being used for traction. Our crews continue to clear drifts from walks and parking lots, and as it has been typical this winter, getting ready for the next storm to make its way to central Iowa.

FPM would like everyone to be aware of the conditions around them as they travel across the campus and remember these 10 tips to avoid winter injuries.  Hopefully there is some warmer temperatures ahead as spring nears.  Our staff would be the first to agree that this has been a long, cold February. We are looking forward to getting the campus lawn green and flowers growing for the track events ahead.  

Kevin Moran, Executive Director, Facilities Planning and Management

Please remember that Short’s Travel is Drake’s exclusive vendor for air travel. Below are a few tips to make your travel transactions go smoothly:

— Log in to the appropriate portal where you first made your profile. Visit the Academics or Athletics portal.
— Update your profile with the Frequent Flyer Miles program numbers for each airline or hotel chain you may use regularly to ensure you receive your personal points and benefits.
— If you find fares outside of Short’s that are “Web only”, as they are not available on the Short’s booking tool, you will need to contact a Short’s agent for assistance. This is a limitation from the Airlines themselves, not from Short’s. 
— For after hours needs, please contact the phone numbers located on the portal. There are different numbers for Athletics and Academics.

Please contact Jenn Putz at jputz@shortstravel.com, Short’s representative, for any specific questions you may have.

Caron Findlay, Director of Purchasing and Business Services