All posts by Aaron Jaco

Meet My Religious Neighbor

A new monthly series, Meet My Religious Neighbor, starts on May 6 with a multi-ethnic mosque, Masjid an-Noor. The mosque is located 1117 42nd St in Des Moines. Feel free to drop in any time from 10 a.m. to 1 p.m. and tour a sacred space, learn how religion is practiced in it, and meet the congregation who worships there.

—Kayla Jenkins, College of Arts & Sciences

Welcome new Bulldogs!

Several staff members joined the Drake family in April.

Katherine Coady, Administrative Assistant 2, Events Management
Thomas Smith, Major Gift Officer, Law School
Wendy Borst, Application Operations Facilitator, Office of Admission
Mark Reiter, Assistant Director, Alumni Relations
David Thorson, Assistant Men’s Basketball Coach, Athletics
Susan Sandeen, Accounts Payable Clerk, Accounting
Ana Espinoza, Administrative Assistant 1, Head Start
Ali Farokhmanesh, Assistant Men’s Basketball Coach, Athletics

—Diana Lei-Butters, Human Resources

Healthy4U BINGO

Healthy4U BINGO is a great way to have fun and win prizes, all in the name of better wellbeing! The goal is to fill up a blank BINGO card (or two) with healthy activities you complete from a list and then play a game of Healthy4U BINGO for prizes.

How does it work?
Participants will receive a packet which includes directions, a list of Healthy4U BINGO activities, and a blank BINGO card. During the month of June simply complete various activities from the list and record them on the blank BINGO card. There’s a broad range of activities to choose from and you can complete them from home or work so everyone can participate.

On Friday, June 30, at 12 p.m., bring your completed BINGO card to the Olmsted Center, Conference Room 310/311, and join us for a fun game of Healthy4U BINGO for prizes! If interested in participating, send an email to Linda Feiden at linda.feiden@drake.edu with the subject line “BINGO.” Deadline to register is noon on Wednesday, May 31.

—Linda Feiden, Human Resources

Join us for a margarita, vanilla, or pina colada mini-cupcake!

Now that we have your attention, we’d like to remind you to register for the upcoming All Staff Council kickball tournament!  We’ll be giving away (first come/first serve) mini-cupcakes from Crème Cupcakes (flavors include margarita, Bailey’s, pina colada, and vanilla).

Cupcakes not of interest? How about a kickball trophy for your department to brag about all year long? Yes, we have upgraded to include our own Drake ASC Kickball traveling trophy! Don’t forget to register your team or as a free agent by May 12 at www.drake.edu/asc and join us at Helmick Commons on May 17, 2–4 p.m.!

—All Staff Council

True Blue: Katie Overberg

Katie Overberg, Drake’s Title IX coordinator, was honored last week with a Called to Be True Blue Award from All Staff Council. Said her nominator, colleague Brett Niederhauser, assistant director of public safety, “Ever since Katie has started at Drake, I’ve asked myself countless times, ‘How did we ever survive before her?’”

Niederhauser highlighted Overberg’s professionalism in working with students, staff, faculty, and the community; successful coordination of numerous policy changes; and her skills in creating clear communications to help people understand Title IX and navigate through reporting procedures.

“Although Katie is technically a 10-month position, she’s always on campus doing training for Title IX issues,” he wrote. “The multitude of responsibilities in her position are generally handled by an entire department, but Katie is not only managing that well, but succeeding in real positive change that is impactful for the whole Drake community.”

Join Overberg and the other True Blue nominees from this academic year who are in the running for Sapphire Awards at our year-end event, May 4 at 2 p.m. in Levitt Hall.

—All Staff Council Recognition Committee

Drake Student Survey results

Thank you to all who participated in this year’s Drake Student Survey. 1,419 students completed the survey out of 4523 contacts (31 percent response rate). We appreciate the engagement and want to give an update on our plans to respond to this information.

While we need additional time to fully analyze the data, here is a quick rundown of some findings.

  • 91% of undergraduates and 92% of graduate students rate their experience at Drake as “good” or “excellent.”
  • 86% of graduate students and 83% of undergraduates responded positively they would come to Drake again, if they were starting all over again.
  • 89% of undergraduates and 91% of graduate students are “very satisfied” or “satisfied” with their experiences with faculty.
  • 92% of graduate and 84% of undergraduate students are “very satisfied” or “satisfied” with the quality of their classes.

These represent positive findings regarding students’ overall experiences at Drake.

This month, the Office of Institutional Research and Assessment will be sharing unit-specific results, compiling a summary of longitudinal results, and analyzing survey comments to identify areas of success and challenge. In the fall, we will pursue specific strategies to promote the use of this data across the University. We look forward to turning this important feedback into action.

—Kevin Saunders, Office of Institutional Research and Assessment

Update from the CITO

On March 23, ITS held a town hall meeting to provide an update on what we accomplished last year, and what we’re focusing on for the year to come. It was a well-attended event, but for those of you who were unable to attend, I’m going to recap some of the highlights from that presentation.

ITS Organization
The realigned ITS organization comprises four primary areas.

Campus Relations—Led by Jerome Hilscher, Campus Relations is the face of ITS. The campus community is most likely to interact directly with their staff with personal computing issues, academic technology support, video production, and classroom support.

Infrastructure—Chris Mielke’s team manages and supports the University’s large-scale physical technology including more than 250 servers, 4,500 wired network ports, 500 wireless access points, 800 telephones, 2 data centers, and more than 340 terabytes of storage.

Professional Services—This team, managed by Keren Fiorenza, provides coordinated service and support for the University’s complex enterprise applications like Banner, business intelligence, and blueView, among others. It also ensures that ITS’ complex projects are well-executed.

Administration—The Administration team includes staff who manage the University’s IT budget (Alicia Mann), coordinate centralized technology purchasing (Monita Jackson), ensure effective campus communication (Carla Herling), and protect the University’s electronic information (Peter Lundstedt).

The goal of our reorganization efforts has been to maximize the value that ITS provides to the University.

This past year
Over the past year, we have been able to demonstrate ITS’ value in several ways:

  • Nearly 1/3 of all ITS staff are now 100 percent dedicated to academic support.
  • The campus wireless network now functions at the highest capacity available today.
  • Approximately 80 percent of all malicious email sent to campus is blocked before reaching our inboxes.
  • ITS invested $350,000 this year in replacement of faculty and staff computers.
  • Over $30,000 has been saved due to print jobs that were sent to print queues but never released at printers.

This summer and beyond
ITS is working on projects that we think will continue to improve campus technology and further maximize the value that ITS provides to students, faculty, and staff.

  • In the STEM buildings:
    —New telephones and network infrastructure
    —Instructional technology installation in 37 classrooms, labs, and other spaces
    —Electronic access to building doors
  • Personal cloud file storage for everyone on campus
  • An additional $100,000 in classroom improvements
  • A pilot laptop checkout kiosk program
  • Two large, multi-year projects:
    —Upgrading from Banner 8 to Banner 9 (a complete redesign along with significant changes to the user interface)
    —Replacing blueView with a new online communication and collaboration system

Finally, I want to reiterate ITS’ commitments to you. We will:

  1. Reduce our backlog of service requests and maintain overall lower levels of open issues.
  2. Focus on providing reliable enterprise technology services.
  3. Ensure that we meet our promised response and resolution timeframes.
  4. Partner with you to find reasonable and supportable long-term solutions.
  5. Strive to understand issues and requests before we begin work.
  6. Confirm that we have completed your request to your satisfaction.
  7. Improve our communication related to support requests and technology changes.
  8. Work as a team to provide technology-related services on behalf of Drake.

Regular status updates on these and other upcoming projects will be provided in future issues of OnCampus.

I hope you have a safe, happy, and productive summer.

—Chris Gill, Chief Information Technology Officer