Global Engagement is seeking proposals for student and faculty presentations at the International Education Week Forum: China taking place November 18, 2022.

About the Forum
The inaugural International Education Week Forum will coincide with the U.S.-China Symposium at Drake University and will also have a thematic focus on China. Students and faculty members from Drake will present on research and other projects related to China. This mini-conference will provide an opportunity for students and faculty across disciplines to present their work and engage in meaningful dialogue.

Call for Proposals – Eligibility & Criteria
Undergraduate students, graduate students, recent graduates and faculty members are encouraged to submit proposals. Research and academic papers, poster sessions and panel discussions are all acceptable. Proposals may be submitted from any academic discipline.

How to Submit a Proposal
Submit a proposal using this Qualtrics form. Proposals must contain the following:

• Title of presentation
• Type of presentation
• Abstract or brief summary of presentation topic, themes, objectives, etc.
• Preferred length of presentation

Proposals will be accepted until September 30, 2022.

Contact global@drake.edu with questions.

— Hannah Sappenfield, Global Engagement

The ITS Support Center in Carnegie Hall assists students, faculty, and staff with campus technology issues.

During academic semesters, the Support Center is open:
Monday–Thursday, 8 a.m.–6:30 p.m.
Friday, 8 a.m.–4:30 p.m.

The ITS Support Center will have extended support hours during move-in and Welcome Week as follows:
Aug. 22–23, 8 a.m.–8 p.m.
Aug. 24–Aug. 25, 8 a.m.–7 p.m.
Aug. 26, 8 a.m.–6 p.m.
Aug. 27–Aug. 28, 1–5 p.m.

Students may drop in for help from Student Techs anytime we’re open. Faculty and staff are strongly encouraged to submit tickets via the ITS portal, as technicians resolve many problems remotely. If an issue can’t be resolved remotely, we’ll schedule an appointment with you to ensure appropriate technical staff are available to assist.

Visit the ITS service portal at service.drake.edu/its (or click the ITS Support button in myDrake) to find answers to most questions or report any tech issues. You can also call 515-271-3001 during our open hours. Classroom emergency? Select option 1 when you call.

eduroam wireless network: Connect to the eduroam network on campus and sign in using your Drake email address and password. Reminder: DUGuest is only for visitors and many campus resources are unavailable from this limited network.

Multi-factor authentication: Verify that you’ve completed the MFA setup process to ensure uninterrupted access to campus systems. If you experience issues accessing myDrake or connecting to eduroam, visit the ITS Support Center for help in making sure your MFA is fully setup.

Blackboard Learn Ultra: Over the summer, Blackboard updated and enhanced many features in Learn Ultra including Gradebook and Question Bank improvements. Up-to-date information about Blackboard Ultra changes and services is available on Drake’s Blackboard home page. Guides to help you use Blackboard Learn Ultra are available on the ITS service portal.

E911 services from Teams phones: To ensure the safety and security of the Drake community and remain compliant with federal and local regulations, ITS enabled E911 calling within the Teams phone system. This will allow Teams to send an approximate location to emergency services personnel when a user dials 911 from that device. To learn more about the E911 calling feature within Teams, see E911 Calling with Teams (FAQ).

Connect with ITS: Want to know about tech changes? Outages? Watch for more ITS information in upcoming issues of OnCampus, follow Drake ITS on Twitter @DrakeITServices, or watch our news feed on drake.edu/its or service.drake.edu/its. You can also sign up for outage text messages by texting DrakeITSALERTS to phone number 226787. NOTE: You must already be signed up to receive texts from Bulldog Alerts to add the ITS outage messages.

—Keren Fiorenza, ITS

Black faculty, staff, and students are invited to join the Black Faculty and Staff Affinity (BFSA) group for a welcome back ice cream social on Friday, Sept. 2, at 12:30 p.m. We will meet at Black Cat located at 2511 Cottage Grove in the Drake neighborhood. Ice cream is at your own expense. You don’t have to buy ice cream to join us. We hope to see you!

For questions about BFSA, email Brandi Miller at brandi.l.miller@drake.edu.

— Brandi Miller, Student Financial Planning

After being on hold for two years due to the pandemic, the Des Moines Civil and Human Rights Symposium is back with the theme: Innovative Inclusion: Reconnecting & Rebooting for Social Justice.

The event will be held virtually on Friday, Aug. 5, from 10 a.m. to 4 p.m. Participants are also encouraged to attend the virtual symposium kick-off event, Kicking-Off Innovative Inclusion, on Thursday, Aug. 4.

Drake faculty, staff, and students can register to attend the symposium for free with the code Reboot22.

— Ryan Arnold, Community Engagement

ITS recently applied a security update on July 14 to the eduroam network. As a result, everyone who connects to the eduroam network will be prompted to install a new security certificate.

If your device isn’t able to accept the certificate or experience wifi connectivity issues after accepting, please contact the ITS Support Center at 515–271–3001 or visit service.drake.edu/its to report a Network Issue.

— Becky Klein, ITS

Much of our work and leisure now takes place online, which means internet safety is a critical issue. Here are five simple tips on to stay safe online.

Use unique passwords
Using the same pass­word for logging into multiple accounts is convenient, but it also makes things easier for hackers. When hackers steal your pass­word, they can get into every account that password was used. To be safe online, use strong and unique pass­words.

Log out from services
When you’re done with a banking session or another system with sensitive information, log out and close your browsing window. This is especially important when you’re at an internet café or other public space outside the safety of your home. Logging out reduces the likelihood your browser will be tricked into sending requests for unauthorized transactions, such as a bank transfer, to sites you are logged in to.

Keep your soft­ware up to date
Software is written by humans, and humans make mistakes. That’s why soft­ware can include flaws that compromise Internet safety. Hackers scan the internet for computers running old soft­ware versions containing flaws and target those computers. Enable automatic updates or update software when prompted to stay safe from these online attacks.

Take back-ups
Ransom­ware is a type of malware that encrypts the files on your device and demands a ransom to be paid for decryption. Ransomware is becoming increasingly dangerous for individuals and organizations. No one wants to open a computer to find they can’t access any documents, photos, or videos. To be safe online, take back­ups in case your device gets lost, stolen, or infected by ransomware or another type of malware.

Beware of phishing attacks
Phishing attempts to trick you into opening a malicious link or email attachment. Attackers use phishing to infect your device with malware, or to steal your login credentials. If you receive a suspicious email, be wary. Take extra care before clicking links or opening attachments. Remember phishing isn’t only via email — you can receive phishing links in SMS messages or chats as well.

 To help you recognize phishing attempts, ITS will continue to simulate phishing and assign training to those most susceptible. If you believe you’ve been targeted by phishing, see Reporting a Phishing Message (How-to).

— Chris Mielke, ITS

Unless extended again, the federal student loan payment and interest pause expires on August 31, 2022. Learn more.

The temporary expansion of Public Service Loan Forgiveness, which makes more borrowers eligible for this benefit, ends on October 31, 2022. Learn more.

— Ryan Zantingh, Director of Financial Aid

A new feature in Banner Self Service is coming July 1. Action items will alert you to tasks you need to take care of. The first action item you’ll see starting July 1 is the student financial responsibility agreement. A few other examples of action items include entry of local address and entry or update of emergency contact information.  These and more action items will be implemented and assigned as their setup work is complete.

Some action items will halt other processes. For example, a student financial responsibility agreement action item will need to be completed in order to view your current schedule or register for classes.

Please review Using Action Items in Self Service (How-to) for details on viewing and completing action items.

For questions about the student financial responsibility agreement action item, please email stuacct@drake.edu.

— Julia Gwebu, Student Account Services; Kris Brewster, ITS

Due to required maintenance for the end of the fiscal year, Admin Pages, Touchnet, and portions of Self Service will be unavailable between 4:30 p.m. on Thursday, June 30, and lasting until 12:01 a.m. on Friday, July 1. We apologize for any inconvenience this may cause.

If you experience issues outside of this window, please call the Support Center at 515–271–3001 or visit https://service.drake.edu to report your issue. Thank you for your patience as we continue to strive to provide superior service.

— Heather Travis, Finance