Category Archives: Campus Announcements Archive

ParkMobile app available for campus parking

Drake University is pleased to offer the ParkMobile app as a pay by phone solution for access to our visitor parking spaces. While utilizing the app you can find any available parking spaces on campus and even add additional time to your reservation. You can visit the ParkMobile website, download the mobile app or call the toll-free number on the green and black ParkMobile sign (866-727-5044) to register for a ParkMobile account; you will need your license plate number and a method of payment.

What are the advantages of Using ParkMobile at Drake?

  • ParkMobile provides a mobile payment service, including help support.
  • Pay for parking via a smartphone app, toll free number or the web.
  • No need to stop at a pay station.
  • No credit card necessary after you complete your account set up.
  • No coins/cash needed.
  • ParkMobile can send reminders by text message so you can extend your parking time from your cell phone.
  • ParkMobile is offered throughout Des Moines.

— Scott Law, Public Safety

Couch to 5K training program

If you would like a special challenge this spring, then “Couch to 5K” (C25K) may be for you.  This program is designed to take almost anyone from the couch to completing a 5K (3.1 miles) in nine weeks.  You just need to commit to training 30 minutes a day, three days a week, at a time that works for you.

You will receive a training plan and weekly emails with tips and encouragement for those times when you may need that extra nudge.  For those who want to test their new running skills, the training program will end in time to participate in the 56th Annual Drake Road Races on Sunday, April 21.  The race is completely optional, but a great goal!

If you are interested in this challenge, please send an email to linda.feiden@drake.edu. The training program will begin on Monday, Feb. 12.

— Linda Feiden, Human Resources

Wear Red Day and free hands-only CPR class

Friday, Feb. 2, is National Wear Red Day–the icon day of American Heart Month.  The American Heart Association (AHA) encourages everyone to wear red and help raise awareness of women’s (and men’s) number one killer – cardiovascular disease.

In addition to wearing red, all Drake faculty, staff, and students are invited to attend a free, one-hour hands (compressions) only CPR class on Friday, Feb. 2, in the Olmsted Center, Rooms 310–313. There are two class offerings: 10–11 a.m. and 1–2 p.m.

Drake, in partnership with Broadlawns and the AHA, would like to train as many faculty, staff, and students as possible on Feb. 2, so please spread the word. To register, send an email to linda.feiden@drake.edu.

— Linda Feiden, Human Resources

QPR training: Suicide prevention

QPR stands for Question, Persuade, and Refer — three simple steps anyone can learn to help save a life from suicide. Just as people trained in CPR and the Heimlich Maneuver help save thousands of lives each year, people trained in QPR learn how to recognize the warning signs of a suicide crisis and how to question, persuade, and refer someone to help. Register here.

When: Feb. 12, March 25, April 8, & May 5: 4–5 p.m. for each date

Where: Olmsted Center, Rooms 310–311

— Kayla Bell-Consolver, Student Health Center

Contribute to the Little Free Food Pantries

Have you noticed the little blue boxes around campus and the Drake Neighborhood containing food? The Drake Neighborhood Little Free Pantry project began in 2016, with the awarding of a Wellmark Foundation Community Kickstarter grant. Throughout 2017, various LEAD students and classes researched how to make this project a reality, and installed several pantries on Drake’s campus and collaborated with several other groups in the Drake Neighborhood to host a pantry.

The motto of the pantries, modeled after the Little Free Pantry program launched in Fayetteville, Ark., during summer 2016, is “Take what you need, leave what you can.” The pantries rely on community members to stay stocked. Would your student organization, class, unit, department, team, etc., like to adopt a pantry for a week this Spring? Groups can register for a week here. This could be collecting items from your other team members, or collecting monetary donations from them and purchasing goods, and then filling up one or any number of the pantries.

On Drake’s campus, there is a pantry in the Olmsted Parking lot and one near the Sprout Garden on Carpenter and 30th Streets. See a list of all pantries at https://www.facebook.com/DrakeLittlePantries.

Non-perishable goods and hygiene products can be left in the pantries. Produce should only be left if there is an external basket for produce outside of the pantry, such as at the Sprout Garden (used during warmer months). Any homemade goods, unsealed items, or refrigerated products should not be placed in the pantries. Consider prioritizing healthy foods (beans, brown rice, oatmeal, canned tuna, etc.). Also consider the richly-diverse populations that reside in the Drake Neighborhood and think about culturally-inclusive food.

While the Iowa climate can range from below freezing to very hot, it’s been our experience that food does not stay in the pantries long, so extreme temperatures are typically not an issue.

Also remember, the pantries are for everyone! Please feel free to utilize.

Thank you for helping to support the Drake community and Drake Neighborhood with this initiative!

Contact Amanda Martin in community engaged learning at amanda.martin@drake.edu if you have questions about this project.

— Amanda Martin, Community Engaged Learning

Question, Persuade, Refer (QPR) training Jan. 25

QPR stands for Question, Persuade, and Refer—three simple steps anyone can learn to help save a life from suicide. Just as people trained in CPR and the Heimlich Maneuver help save thousands of lives each year, people trained in QPR can recognize the warning signs of a suicide crisis and question, persuade, and refer someone to help.

A QPR training will be held Jan. 25 from 11–12 p.m. in the Olmsted Center, Rooms 310–311. Register to attend.

— Kayla Bell-Consolver, Student Health Center

Azure virtual desktop transition Jan. 29

As announced in the Dec. 5 edition of OnCampus, ITS has been preparing a successor to Citrix for remote access to desktops and applications called Azure Virtual Desktops (AVD). This solution provides a more modern client and desktop experience. The desktop is the latest version of Windows 11, and all applications are the most up-to-date versions.  

If you currently use Citrix to access applications or desktops, please transition to AVD by next Monday, Jan. 29. Below are instructions for installing the Remote Desktop client used to access AVD on Drake and personally owned computers. 

Installing Remote Desktop on a Drake-Owned Windows Computer (How-to) 

Installing Remote Desktop on a Personally-Owned Windows Computer (How-to) 

Installing Remote Desktop on a Drake-Owned Mac (How-to) 

Installing Remote Desktop on a Personally-Owned Mac (How-to) 

For additional guidance on using the Remote Desktop client, including ways to adjust display settings, please see the following article. 

Using Azure Virtual Desktops (How-to) 

Some resources will remain available in Citrix after Jan. 29. However, everyone is strongly encouraged to begin using Azure Virtual Desktops immediately. Citrix will soon be retired.  

If you have any issues using or would like assistance setting up AVD, please contact the Support Center online at service.drake.edu/its by phone at 515-271-3001.  

— Chris Mielke, ITS

New ITS Service Portal and Support Center hours

The ITS Service Portal is a one-stop shop to access the Drake IT resources you need. Our Service Catalog provides a full list of services with links to submit issues or make requests. Refer to the Knowledge Base to find how-to guides, service information and additional technology resources. The Service Portal also includes the most recent ITS News and Alerts as well as Support Center hours and contact information.

To improve ease of access to IT resources, we have updated the Service Portal homepage, to provide users with a clean, simplified layout with easy-to-access buttons, streamlined content, and helpful tips for navigating the Service Portal. You can also use the search bar to find step-by-step guides, services, and more.

The Support Center also has expanded open hours beginning January 29. Under this new model, the Support Center will be staffed by Student Techs for extended weekday evening hours as well as limited weekend hours. Operational hours will vary when classes are not in session. The new hours for Spring Semester will be:

  • Monday through Thursday: 8 a.m. – 9 p.m.
  • Friday: 8 a.m. – 4:30 p.m.
  • Sunday: 3 – 8 p.m.

As a reminder, off-hours phone support is no longer available. However, all support resources remain available 24/7 on the Service Portal.

If you have questions, contact us by submitting a ticket though the Service Portal at service.drake.edu/its, calling the Support Center at 515-271-3001, or visiting the lower level of Carnegie Hall.

— Becky Klein, ITS