All posts by Carla Herling

What is spear phishing?

Unlike regular phishing, which aims to hook anyone willing to bite (think: financial appeals from a Nigerian Prince), spear phishing attacks target a specific individual or organization for a “long con.” TechTarget offers the following spear phishing attack definition:

“Spear phishing is an email-spoofing attack that targets a specific organization or individual, seeking unauthorized access to sensitive information. Spear-phishing attempts are not typically initiated by random hackers, but are more likely to be conducted by perpetrators out for financial gain, trade secrets or military information.”

Spear phishing attacks are significantly more successful than generic phishing emails. According to a report from FireEye, “spear phishing emails had an open rate of 70 percent … 50 percent of recipients who open spear phishing emails also click on enclosed links, which is 10 times the rate for mass mailings.”

So, why are targeted phishing attacks so successful?
Hackers spend a lot of time and effort planning their spear phishing attacks. They design their fake emails to look as legitimate and authentic as possible to trick the intended victims. This means using imagery/graphics, design, language, and even email addresses that can pass as real when minimally inspected. Spear phishing emails are personalized and use specific information to lure in victims. Sometimes, these messages are tailored to look like they are sent by a manager or high-level executive. They also can be customized to appear to come from a company-trusted vendor. They don’t resemble traditional mass phishing emails, so the messages are often missed by spam filters and other email protections.

Finally, rather than trying for a quick attack, spear phishers are patient with their targeted attacks. They often use multi-stage attacks that involve malware downloads and data exfiltration which can take weeks or even months.

Spear phishing attacks consist of three main steps:

  1. Infiltration — Directing users to click on a malicious link that downloads and installs malware or leads them to a fraudulent website. Once on the fraudulent website, requests for vital information are made and the phisher can use the collected information or access to log in to the victim’s account.
  2. Reconnaissance — The phisher monitors and reads emails to learn about the organization and identify additional targets and opportunities.
  3. Extract Value — Using the information and knowledge gained over time, or even using the compromised email account itself, the attacker launches spear phishing attacks.

As mentioned earlier, spear phishing attacks often elude spam filters and other email security solutions. As a result, the only defense against spear phishing is diligence. You must use caution when you receive an email, even if it’s from a supposedly trusted source, that requests you to click on a link or share sensitive information.

ITS will continue to send simulated phishing emails in order to help the campus community learn how to recognize phishing attacks. Training is assigned to those who prove to be susceptible to phishing attacks. If you believe you’ve been targeted by phishing, see Reporting a Phishing Message (How-to).

— Christopher Mielke, ITS

Past BUILD classes available for viewing

During the past academic year, 432 faculty and staff participated in at least one virtual Bulldogs United in Learning Drake (BUILD) class. These classes assist individuals with learning a new skill, improving their health, or strengthening professional knowledge.

If you missed any of the classes, links to the recorded presentations are available on myDrake. To view any past presentation, click the Human Resources App at the top of the employee home page and then click on Learning & Development.

We are now in the process of planning for our 2021–2022 academic year. Classes may be held in a virtual format, in-person, or a combination this fall. Regardless of the format, we continue to look for ways to assist and engage faculty and staff.

If you have suggestions for topics, or would like to present a BUILD class, email linda.feiden@drake.edu.

— Linda Feiden, Human Resources

Campus town hall with President Martin

All faculty and staff are highly encouraged to attend a campus town hall presentation with President Martin for an update on the campus, our budget, and what’s next. The virtual meeting will be held June 8 from 1–2 p.m. To attend, click here

You must be logged into the Drake network (either remotely or on campus) to attend. Due to the large group size, Q&A will be handled via the Q&A feature in Teams. Thank you for your participation in advance.

— Nate Reagen, President’s Office

Limited in-person office hours for HR

As communicated in an email to campus on May 19, Old Main is currently running on a back-up generator due to a bad transformer. As a result, Human Resources will have limited in-person office hours from 8 a.m. to 12 p.m. through Tuesday, June 1.

Human Resources can be reached anytime during business hours (8 a.m.–4:30 p.m.) through Microsoft Teams, phone, and email.

For questions, contact drakehr@drake.edu. 

— Debra Wiley, Human Resources

Honor retirees at campus-wide celebration June 30

A campus-wide, al fresco open house will be held Wednesday, June 30, from 2–4 p.m. to honor Drake retirees (scroll down for a list of this year’s retirees). Please mark your calendars and plan to stroll the campus, dropping in at each location to share your thanks, congratulations, and well-wishes.

College/School/OfficeLocation
AdvancementAlumni House Porch
College of Arts & SciencesFine Arts Center Arcade
College of Business & Public AdministrationNorth entrance of Aliber Hall
College of Pharmacy & Health SciencesSouth entrance of Cline Hall
Cowles LibraryNorth entrance of Cowles on the patio
Law SchoolCovered walkway outside of Opperman
Provost’s OfficeEast entrance of Sheslow Auditorium
School of EducationPester Plaza
School of Journalism & Mass CommunicationMeredith Hall Atrium
Student AccountsSoutheast corner of Carnegie Hall
Drake retirees
Linda Anderzhon
Lori Flaws
Venita Svaldi
JoBeth Malone-Schoneberg
Ramesh Dhussa
Joseph Schneider
Nancy Reincke
Daniel Alexander
Michael Reick
William Dougherty
Brian Sanders
Joyce Ryerson
Steve Clapham
Kathy Hickman
John Rozycki
Claudia Frazer
Rod Henshaw
Kathy Lincoln
Kristine Mogle
Ed Bell
Denise Kluever
Andrea Charlow
David McCord
Maura Strassberg
Art Sanders
Sharon “Cookie” Moran
Pamyla Stewart
Todd Evans
Dorothy Pisarski
Sally Beisser
Sheila Govoni
Donna Knight-Donovan
Jolaine Sweiger
Lola Spear

— Sandra Harris, Office of the Provost

Drake University Home Incentive Purchase Plan

The Drake University Home Incentive Purchase Plan provides financial support to full-time Drake employees who purchase an owner-occupied, single-family dwelling in the Drake neighborhood. Drake University will provide up to $3,500 for reimbursement of loan origination fees and/or closing costs for purchases made adjacent to campus.

View additional information about the program, including applicable boundaries.

— Linda Feiden, Human Resources

Time to play HealthyU BINGO

Join HR in June for virtual HealthyU BINGO. The goal is to fill up a blank BINGO card (or two) throughout the month of June with healthy activities completed from a provided list. At the end of the month, participants will be invited to meet virtually, over Microsoft Teams, to play multiple rounds of HealthyU BINGO for prizes. Family members are invited to play as well.

You are welcome to fill out the HealthyU BINGO card without playing the BINGO games, but who doesn’t like playing BINGO!

To get started, send an email to linda.feiden@drake.edu. Deadline to register is Friday, May 28. All participants will receive an email with an attached packet that includes directions, a list of HealthyU BINGO activities, and a blank BINGO card. You are welcome to make multiple copies of this card.

Please feel free to reach out with questions. This is a great event for the whole family!

— Linda Feiden, Human Resources

ITS releases Microsoft Forms; Learn about all Microsoft 365 tools

Over the past year and a half, we have increased the use of Microsoft 365 applications on campus, including Microsoft Teams, and as the basis of our myDrake campus portal. As a resource to keep everyone up to date on the Microsoft 365 tools available to Drake, ITS created a new knowledge base article available in our IT service portal.

This article provides a list of all currently available Microsoft 365 applications and related tools. Please note that while they are available to use, ITS does not provide support or training for most applications. We do, however, provide links within the article to curated Microsoft resources to help you get started.

On Friday, May 28, Drake ITS will be releasing the Forms application for use as both a standalone tool and as part of Microsoft Teams. You will be able to use Forms to collect data via surveys, quizzes, and polls. NOTE: Creation of surveys, quizzes and polls via Forms is limited to Drake faculty and staff but all Drake users, including students, can submit responses.

As additional Microsoft tools and applications are made available to the Drake community, we will include them in this article with Microsoft resources on how to best use them. We hope this evolving resource will help you use Microsoft 365 tools more effectively.

— Carla Herling, ITS

Back to Class featuring the Drake Community Press

Last fall, Drake’s Office of Alumni Relations created Back to Class, featuring speakers from Drake’s campus in a virtual setting. Bulldogs and friends are invited to join from wherever they are to learn about unique topics, hear from voices on campus, and connect with the Drake community. 

Recently the program featured the Drake Community Press and Carol Spaulding–Kruse, professor of English and director of the Drake Community Press, and Dr. Richard Deming, medical director of MercyOne Cancer Center in Des Moines and founder of Above + Beyond Cancer. Please take time to view the session.

You can also view all past Back to Class recordings. If you would like to present at a future Back to Class virtual event, contact Andy Verlengia at andrew.verlengia@drake.edu.

— Andy Verlengia, Office of Alumni Relations