During the month of July, some University services will operate on a limited and reduced basis. Individual offices have developed service and communication protocols for the month of July. Plans for Facilities, Student Services, Conferences and Events, Public Safety, and Information Technology are provided below.
Information Technology: ITS will be using student technicians to triage incoming service requests. With the reduction in front line support, attention will be on supporting Fall 2021 pandemic-proofing, completing new faculty and staff computer builds, and finalizing in-progress classroom repairs and renewals. As a result, there will be delays to overall support response and repair timelines.
Facilities Planning & Management: Coverage during the month of July will focus on health and safety related services. In order to ensure an appropriate focus on these efforts, non-emergency work orders will likely be delayed and service times may be extended.
Student Services: The SSC will be closed. ID Cards and key request will be handled by appointment through Scott.Law@drake.edu, Monday through Thursday between 8:30 a.m. and 3:30 p.m. until Aug. 3.
Mail Services: Mail Services will operate from 7:30 a.m. to 3:30 p.m., with the exception of Friday, July 3. Pick-up and delivery will be limited to once per day in all areas.
Conference and Events: The Office of Conferences and Events as well as the Olmsted Center will be closed from June 29–Aug. 3.
Public Safety: Drake Public Safety will be remain open. Non-emergency service calls may be delayed. The primary responsibility of officers will be to patrol and provide for the security of the campus.
For emergencies or to report any issues, please call 271–2222.
— Scott Law, Director, Public Safety & Operational Services