Multi-factor authentication is a great tool to protect the security of your Drake accounts and data, but it does take a little preparation to work smoothly. Here are some tips to reduce frustration while keeping your information safe during the holiday season.

Getting a new phone? Make sure to set up alternate approval options to make switching devices easier.

Planning to travel? Refresh yourself on how to use MFA abroad or without cell service to make sure you can login.

Need help? Visit the ITS Support Center in lower level Carnegie or call us at 515–271–3001.

— Becky Klein, ITS