On Wednesday, June 15, the first of the new managed printers will be installed on campus. The new machines will continue to arrive until the end of July.

In order to use the new printing system, we have to install new printing software on all Drake-owned computers.

• For Mac computers, this will be an automated process. As early as this afternoon you will see a pop-up message in the upper right corner of your screen indicating the software has been installed on your computer. You will need to restart your computer, at your convenience, to complete the setup.
• For PC computers, we will initially have campus techs install the necessary software as new machines arrive in buildings. We are, however, investigating a more automated process for ongoing printer software installations.

The first time you log on after restarting your computer, you will need to log in to Papercut with your Drake ID and password for authentication.

If you have any questions on the printing software installation, please contact the Support Center at supportcenter@drake.edu or 515-271-3001.

—Carla Herling, IT Communications Manager

ITS has published the results for the survey it conducted on classroom needs. This survey is the first, but necessary, step toward a larger conversation with faculty and students around their instructional technology needs. The full results can be found online. We encourage you to view the survey results, and contact us with any questions you might have.

—Clayton Mitchell, Lead Academic Technology Partner

Budget managers can request user accounts for staff members wishing to use the Woolverton, Inc., and Competitive Edge e-stores, and place orders for Drake name tags by completing the “Access Request Form” on the University Communications web page.

Link to the Access Request Form:
http://drake.qualtrics.com/jfe/form/SV_eJ6BOe0UvqkWxJb 

Link to the University Communications merchandise, stationery & loanable items web page:
www.drake.edu/communications/resources/merch/

—Sara Sommerlot, Office Manager

ITS, along with our vendor, Cisco, is performing a complete refresh of the campus wireless infrastructure, including removing obsolete and/or inadequate equipment from the campus network and replacing it with new, more reliable, higher capacity equipment. Technicians from Tesdell Electric will be working in buildings across campus, installing access points and wiring until the end of August.

The goals of the project are:

• Improve wifi coverage gaps indoors
• Improve overall network performance and reliability
• Upgrade to the latest wireless technologies to future proof our investment

Over the next few weeks, we will focus on work in the residence halls (except for those being used for Orientation and other summer events) along with a few other academic buildings.

Watch for ongoing updates about this project in future issues of OnCampus and on the ITS Major Projects page.

—Carla Herling, ITS Communications Manager

ITS recently implemented new protections into Drake’s email system, designed to guard against phishing attacks that have targeted faculty, staff, and students. This tool scans incoming external emails and detects malicious links and attachments, blocking them before they can reach our mailboxes. What’s your experience with it so far? Do you have any questions or concerns? Contact informationsecurity@drake.edu and let us know.

—Peter Lundstedt, Information Security Manager

The installation of the GeoPier foundation system for Collier-Scripps Hall will begin on June 20, weather permitting. Those buildings and occupants in the immediate surrounding areas will experience noise and possibly minimal vibration as a result of the compaction of the foundation material. If you have any questions or concerns, please call Drake Public Safety (515-271-222) to report the issue.

In an effort to enhance Drake’s capacity for data informed decision making, the Office of Institutional Research and Assessment is posting a data analyst position. The data analyst will help to develop and implement data systems required to support continuous improvement and operational planning. This position will also develop capacity for accurate, accessible, and efficient reporting solutions that transform data into actionable information. For more information about the position, please review the job posting online.

—Kevin Saunders, Director of Institutional Research and Academic Assessment

ITS is adopting a new tool to expand security protections for Drake’s email system in order to decrease the potential of phishing attacks against faculty, staff, and students.

This tool protects your online identity and Drake’s electronic assets by:

• Scanning incoming emails from external (non-Drake.edu) addresses to identify potentially malicious emails and alerting administrators to possible incoming attacks
• Blocking access to known malicious links and attachments from incoming emails

Past attacks directed at Drake have led to destructive software being installed and email accounts being placed at risk. This tool is designed to significantly decrease risk, and we anticipate the number of suspicious or potentially malicious emails reaching Drake inboxes to significantly decrease.

To learn more about phishing visit: http://its.drake.edu/internet-safety/phishing-and-spam/

Please contact the ITS Support Center at ext. 3001 with any questions or concerns.

—Carla Herling, ITS Communications Manager

New printers and copiers will be installed across campus between June 14 and July 29. All departments have now received information on the devices being ordered for their area, including technical specifications and an expected delivery time. Due to the large scope of this project, we’ve created a Managed Printing channel on the blueView home tab, to serve as an information hub. As new materials are created, they will be linked there. Additionally, there continue to be regular updates about managed printing on the ITS Major Projects page.

—Carla Herling, IT Communications Manager