Drake University has established a “preferred vendor” relationship with Competitive Edge—a local company that is hosting Drake’s online merchandise storefront. This storefront offers promotional/giveaway items available for purchase.

The relationship with Competitive Edge is not exclusive—you are welcome to collect multiple bids from a variety of vendors—but as part of the preferred status, we ask that you give Competitive Edge the chance to match or better another vendor’s pricing. Other benefits of working with our preferred vendor include the inclusion of your promotional item on the store for future repurchasing, and the opportunity for other Drake business units to piggyback on bulk orders with general Drake branding for reduced pricing. The final decision on who to use is ultimately yours. Micki Nelson or Brenda Kay Rodriguez would be happy to introduce you to contacts at Competitive Edge to help you create and/or order your item.

Follow the directions below to use the merchandise website or purchase items not yet on the store:

• Check the existing items on the Competitive Edge e-store located at http://drake.compet.com/. Your budget manager can place an order for you, or can request that an account be created for you by completing this form:  http://drake.qualtrics.com/jfe/form/SV_eJ6BOe0UvqkWxJb
• If you don’t find what you want on the e-store, you can work with Competitive Edge directly or reach out to another vendor of your choosing. Again, please allow Competitive Edge to also bid once you decide on the item, style, and quantity that fits your needs and budget.

Another resource to find items that can be laser engraved at Competitive Edge in small quantities is at http://advantageindustries.com/. If you see an item of interest, contact Competitive Edge directly for substantial savings off the listed price.

Art and product approval
Regardless of the vendor selected, you do need to have the art and final product selection approved by the Office of University Communications. (Reminder: Drake trademarks should not be used on consumables such as food, body products like lotion, or items such as shot glasses and whiskey flasks, etc.)

—University Communications

Throughout the summer, I’ve been providing details about our new Information Security initiatives. These initiatives are designed to improve the security of our confidential information and keep us in compliance with an ever-growing list of legislation and industry regulations. This week I’m discussing Payment Card Industry (PCI) compliance.

The PCI Security Standards Council maintains and periodically updates requirements that businesses like Drake must adhere to when processing credit or debit cards as payment. The main requirement is compliance with the Data Security Standard (DSS). This document contains approximately 250 unique requirements for processing payment cards—everything from the way the technology environment is built to how each card is scanned or typed. These requirements are designed to protect consumers from identity theft and financial fraud.

Drake must submit an Attestation of Compliance (AoC) at regular intervals to prove that we are following DSS. The major payment card companies and banks regularly review these AoCs to ensure every organization is compliant. In a process similar to academic accreditation, organizations that are not fully compliant can be sanctioned or have card processing privileges revoked.

The responsibility of PCI compliance is on all of us. Whenever we interact with financial or payment information, we influence that information’s security. Processing payment cards is, and will continue to be, a crucial service we provide to our community, students, alumni, and their families.

Have any questions or thoughts about PCI compliance? Feel free to contact me at informationsecurity@drake.edu.

—Submitted by Peter Lundstedt, Information Security Manager

The Drake University Social Media Directory displays the URLs for every official Drake-affiliated social media page. Take a look around to see which departments have pages, follow them, and invite your friends to follow along. While you’re looking around, let us know if your department page has changed. Maybe you have a department name change, want a new cover photo, or don’t see your URL on the directory at all. Either way, let us know by emailing Niki Smith at niki.smith@drake.edu.

If you want to learn more about creating an official presence on social media for your department, reach out to Niki Smith.

—Niki Smith, Digital Media Strategist

Beginning on July 5 and continuing through the end of the month, ITS will be making updates to Sheslow Auditorium. ITS staff will upgrade the sound system and add an installed video projector, room control, and monitoring system. These upgrades will provide high level theater quality sound and projection in Sheslow and allow greater audio and video control from the booth as well as throughout the auditorium.

Currently, ITS staff is upgrading Olin 101 with a new control system, teaching console, additional video monitors, lecture capture capabilities, and an improved sound system.

—Carla Herling, ITS Communications Manager

The new FollowMe printers have started arriving on campus (managed print).

FollowMe printing:

• Reduces the number of documents left uncollected
• Ensures printing confidentiality
• Allows users flexibility of where to print
• Cuts down on paper waste
• Decreases Drake’s environmental footprint

Here’s what you’ll need to know to get started when your new printer(s) arrive:

Confirm installation of PaperCut software and printer drivers: If you have a Drake-owned computer, these should already be installed on your machine. After the software and drivers are installed, you will need to restart your computer for BW FollowMe and Color FollowMe to appear as printer choices.

Select your account (only applicable if you have more than one): If you have access to charge printing and copying to more than one account, you’ll be able to select an account to use each time. A window will pop up when you print your document so you can choose the correct account. At the copier, you’ll select the account on the screen to charge your copies.

Identify color and BW FollowMe printers: Look for these icons to find the nearest FollowMe printer.

Activate your Drake ID card: A one-time activation is required to connect your Drake ID card to your printing account. The first time you print or copy at any of the new devices, you’ll need to activate your Drake ID card by tapping it on the card reader and entering your Drake user ID number and password.

Tap to print: Once your card has been activated, all you need to do once you’ve sent a job to print is go to the printer of your choice, tap your Drake ID, and release the document to print.

Training: Training will be offered by building as new machines are installed. Additional training opportunities will be offered in early August. Watch for more information in future issues of OnCampus.

—Carla Herling, ITS Communications Manager

Information Technology Services is working on several initiatives designed to better protect our sensitive information, and to detect and respond to ongoing attacks against our technology infrastructure.

Attackers are increasingly relying on all of us to “open the gates” to our information. They do this by:

• Sending phishing emails disguised to look like our own websites
• Calling individuals and asking for information
• Visiting offices that may have research or financial information stored on computers or in easily accessible areas

Our information is valuable, whether it’s identities, research, or even information about how we operate, and we must work to protect it.

Attacks are also getting more technically sophisticated, often going undetected until information has already been compromised. Drake, like other institutions, faces these ever-changing attacks at an increasing rate, and we must continue to keep our confidential information secure.

Watch OnCampus for additional information on these initiatives:

Security Information Event Monitoring (SIEM)—ITS is implementing this new technology, which provides alerts and critical information about potential and in-progress attacks. It gathers information from key systems and uses pattern and trend analysis to detect unusual behavior. This could be someone logging into email from two countries at once, or an individual attempting to guess common passwords.

PCI (Payment Card Industry) Compliance—We process hundreds of thousands of payment cards on campus every year and must remain compliant with extensive regulations designed to protect cardholder information, or face possible fines or sanctions. ITS is reviewing existing practices and making changes to ensure this information is secure and that we maintain this necessary accreditation.

Disaster recovery planning—If a disaster were to affect Drake’s technology infrastructure, how long would we take to recover? What should be done first? ITS is continuously updating recovery documentation and preparing to test our capability to respond to a disaster.

—Peter Lundstedt, Information Security Manager

Plans to move the University Bookstore to Olmsted Center are underway. The bookstore will be located on the western end of the first floor of Olmsted Center (west of the Pomerantz stage area). This move presents a great opportunity to bring Drake-branded items, as well as textbooks, closer to the customer. Enhancements to online ordering capabilities will also be a key advantage introduced in the coming months to bookstore customers. As part of the improvements to Olmsted Center, a focused effort on enhancing student gathering spaces continues.

The current bookstore location at 3003 Forest Ave. is being evaluated as the future site of Drake’s occupational therapy program. Watch for more information about the project in OnCampus.

—Venessa Macro, Chief Administration Officer

Drake’s facilities department will be working on several projects across the campus in the next few months. These projects are from the high-priority list of the University’s deferred maintenance lists. These projects include new roofs, electrical upgrades, mechanical repairs, sidewalk repairs, exterior door replacement, and carpet replacement. Below is the list of the projects and tentative schedule for the work to be completed.

—Jolene Schmidt, Director, Operations and Support Services