All posts by Becky Klein

Outdated web browser removal: What you need to know

On Oct. 17, ITS will automatically uninstall outdated versions of the Chrome and Firefox web browsers from all Drake-owned computers, including both Windows and Mac platforms. This change will not affect Microsoft Edge and Apple Safari. This update is part of our efforts to enhance security and protect our network from potential cyber threats.

To avoid losing your personalized settings, remember that both Chrome and Firefox allow you to create an account and login to save your bookmarks, preferences, and extensions, which can be accessed on any device where you login.

After the outdated browsers are removed, you can easily reinstall the latest version of your preferred browser by using the preconfigured installation apps in Company Portal (Windows) or Self Service (macOS). These installations ensure your browser is automatically updated for better security and performance.

If you have questions or need help after this change, contact us by submitting a ticket though the ITS service portal at service.drake.edu/its or by calling the Support Center at 515-271-3001.

— Becky Klein, ITS

Emails sent through Maxient are safe

Awareness of online phishing scams has increased, making the average email user more wary of opening and interacting with messages from unfamiliar addresses. Phishing scams attempt to gain private information by tricking recipients into opening false links or websites. However, students may miss important communications from the university due to a sender address that seems suspicious.

That’s why the University wants students to know that emails sent through Maxient are safe.

Community Standards and the Office of Residence Life at Drake University utilize a third-party email software called Maxient. It is a secure, web-based application that manages conduct records at universities and assists schools in sending out correspondence. Types of emails sent out through Maxient include meeting request letters, follow-ups involving conduct and non-conduct issues, sanction due date reminders, and overdue sanction letters.

In the “From:” field will be a Drake employee’s name, followed by “(via Maxient)” and the email address notifications@maxient.com.

Students receiving an initial email from Maxient will see a link to the letter sent from the University. The subject line should read, “IMPORTANT: A letter from the Drake University Dean of Students Office” or “IMPORTANT: A letter from the Drake University Office of Residence Life.”

Within the email’s text, students will be given a link to a login screen (“Pick up your letter”), by which they can access the correspondence letter that the university has sent. Then, recipients are directed to save the letter they have been sent and additional help links in case any issues arise.

If you receive an email from Maxient, this is a legitimate email from the University, and not part of a phishing scam.

For questions, email nick.shell@drake.edu.

— Nick Shell, Office of the Dean of Students

Bulldog Connect Lunch Oct. 2 at Hubbell

Join colleagues from across campus for a $5 lunch at Hubbell on Wednesday, Oct. 2, from 11:30 a.m. to 1 p.m. Members of All Staff Council’s Events & Community Service committee will host the lunch, so you will have a friendly face to talk to. Come and go as your schedule allows. Bulldog Connect Lunch will take place on the first Wednesday of every month, September through May.

ITS: Microsoft Remote Desktop app update

Microsoft is updating the Remote Desktop application used to access Azure Virtual Desktop. The new app, called “Windows App,” offers a modern interface for accessing Drake’s virtual applications and desktops.

Some devices, including both Windows and Mac computers plus some iPads, may already have the updated app installed. The app icon and name have changed from “Remote Desktop” to “Windows App.” Others will receive the new app in the coming days.

During the transition, both the Remote Desktop and Windows App will coexist temporarily. Once the Windows App appears on your computer, you can start using it. If it hasn’t appeared yet, follow the installation instructions in our knowledge base.

Please note: ITS will remove any remaining Remote Desktop apps beginning on Thursday, Oct. 10. Be sure to transition to the Windows App before that date for your virtual desktop needs. 

If you have questions, contact us by submitting a ticket though the ITS service portal at service.drake.edu/its or by calling the Support Center at 515-271-3001.

— Shawn Madsen, ITS

Space available for student personality workshops Oct. 2

Space is still available for tomorrow’s student personality workshops. These one-hour sessions will explore the personality of Drake’s student body. Food and a raffle for Dogtown-area gift cards included!

Sessions will be hosted in Parents Hall South on Oct. 2 at these times:

  • 9–10 a.m.
  • 4–5 p.m.
  • 7–8 p.m.

If you’d like to participate you can register at this link. These workshops are open to all Drake students, as long as they are in an undergraduate program and have completed one term at Drake.

These workshops are designed to give the Admission Office and the University in general a better sense of the personality of students that attend Drake. A facilitator from outside the University will lead the workshop. This is not a focus group—it will be a fun and engaging conversation about the personality of Drake students. Food and drinks will be provided during the one-hour workshop and, to thank you for your time, students who attend will enter a raffle for one of ten $50 gift cards to Starbucks or select Dogtown restaurants (you get to choose).

For questions, contact Evan Favreau at evan.favreau@drake.edu.

— Evan Favreau, Admission Office

 

 

Internal site for student finances at Drake

The Offices of Student Accounts and Financial Aid are pleased to announce the launch of an internal site for Student Accounts and Financial Aid. This site brings together content from multiple offices on campus, making it easier for students or campus partners to find the information they need.

Links to this site can be found on myDrake under the Student Account & Financial Aid menu or on the Internal Sites Directory under “Campus Services”.

— Student Accounts Office & Financial Aid Office

Drake professors receive National Science Foundation grant awards

The Sponsored Research Administration and Research Compliance (SPARC) Office would like to congratulate the following faculty members on their grant awards from the National Science Foundation. These awards are the impressive result of their hard work and diligence.

Klaus Bartschat, PhD, Ellis & Nelle Levitt Professor of Physics in the Department of Physics and Astronomy was awarded a three-year, $319,000 National Science Foundation (NSF) grant for his project entitled Photon- and Electron-Driven Atomic Collision Processes: General Theory and Accurate Numerical Calculations.

This study examines collisions of light (mostly lasers) and charged particles (mostly electrons) with atoms and ions. Elastic and inelastic processes, including excitation, single and double ionization, autoionization, and excitation-ionization for a wide variety of targets will be investigated by combining general collision theory with the development and subsequent application of highly sophisticated numerical methods. Continuing the close interaction with many groups in North America, Europe, Asia, and Australia will lead to a deeper understanding of the quantum-mechanical collision dynamics while simultaneously producing data needed for many modelling applications, specifically in plasma and astrophysics.

Jerrid Kruse, PhD, Professor, and Lindsay Woodward, PhD, Associate Professor and Chair, Teaching and Learning Department, were awarded a three-year, $628,791 grant for their project entitled, Engaging Elementary Teachers in Developing and Implementing Instructional Materials Promoting Socioscientific Literacy.

Navigating complex societal issues such as water shortages, forest fires, and other phenomena-based problems requires understanding the social, technological, and scientific dimensions surrounding the issues and the ways these dimensions interact, shift, and change. Despite its importance, however, developing students’ socioscientific literacy has received limited attention in elementary science teaching and learning contexts. This project begins to address this problem of practice by focusing first on developing elementary teachers’ socioscientific literacy and their capacity to integrate socioscientific issues and local phenomena in their science teaching practice.

— Preston Miller, Sponsored Programs Administration and Research Compliance

Update on Tuition Waiver Policy

Several comments were received regarding the proposed update to the Tuition Waiver policy. Concerns were raised that the proposed policy edit did not reflect how the benefit is applicable to Occupational Therapy programs for dependents were being administered. Further research into this question showed that the occupational therapy program has been administered at the 50% level for dependents. Thus, the policy draft has been updated to reflect this and will remain posted for the remainder of the comment period.

— Debra Wiley, Human Resources

Drake Women’s Soccer mental health awareness game this Thursday  

Join the Drake Women’s Soccer team at Mediacom Stadium on Thursday, September 19 at 1 p.m. for a game dedicated to highlighting the important issue of mental health. Admission to all soccer matches is free.  

New Options at Mediacom Stadium
Drake students now have the option to use both Dining Dollars and their Bulldog Bucks at Mediacom Stadium during both men’s and women’s soccer matches. Check here for the schedule of events in Mediacom Stadium this season.  

–Greg Kay, Drake University Athletics