All posts by Carla Herling

For Students Archive

Switch to using eduroam network today

The eduroam (education roaming) wireless network is replacing DUStudent on Friday, Sept. 13. You must log into eduroam using your Drake email address, rather than your Drake ID number. This ensures that your credentials are passed securely anywhere you connect to eduroam. Additionally, you should set your laptop/cellphone to forget the DUStudent network when you switch to using eduroam.

Learn more about eduroam at drake.edu/its/eduroam and start connecting to eduroam today to stay connected to the Drake network.

—Carla Herling, ITS

For Faculty Archive, For Staff Archive

Family-friendly Drake Social Sept. 10 on Ray Promenade

The Provost invites faculty and staff to the Drake Social at 4 p.m., Tuesday, Sept. 10, on the Ray Promenade. There will be a popcorn bar, lemonade, and warm cider.

This year’s socials will be “family friendly.” Anyone with childcare responsibilities right after work is welcome to bring the young ones along. Partners and spouses are also welcome to attend.

—Drinda Williams, Provost’s Office

For Faculty Archive, For Staff Archive

On-campus flu shot clinic for faculty and staff

Sign up now to receive your flu shot! Human Resources has purchased 300 doses of flu vaccine to be provided at no cost to faculty and staff and administered by Drake CPHS student pharmacists and pharmacist faculty members.

Flu shot clinics will be held in September and October. Those who wish to participate must sign up online for an appointment.

You will be notified of the location of your flu shot appointment via email prior to your scheduled appointment, as some room renovations are currently underway in CPHS.

Please bring your Drake ID Card to your appointment and wear a shirt/blouse that will allow access to your upper arm (this is where the vaccine will be administered).

If you have any questions regarding the flu shots, please contact Nora Stelter, PharmD, Associate Professor, Pharmacy Practice at nora.stelter@drake.edu.

—Linda Feiden, Human Resources

For Faculty Archive, For Staff Archive

Consolidate your course’s final exams

Faculty, if you teach multiple sections of a course and would like to consolidate your course’s final exams into the same room at the same time during finals week, please email the Registrar’s Office at registrar@drake.edu no later than Monday, Sept. 16.  Requests received after Sept. 16 may not be accommodated.

Find more information on final exams. The full exam schedule, including courses with consolidated final exams, will be finalized by Oct. 1.

—Kevin Moenkhaus, Associate Registrar, Office of the Registrar

For Faculty Archive, For Staff Archive

ASC Meals from the Heartland volunteer opportunity

The 2019 All Staff Council Meals from the Heartland volunteer event is Friday, Sept 27, from 1–3 p.m. It’s a wonderful opportunity to package meals for malnourished people in Iowa and around the world, while socializing with fellow staff members from across campus.

Community Service Hours are available to you through Drake University. Remember to wear your Drake gear to the event as we will be sure to take a picture!

Please sign up. We look forward to seeing you at this fun event!

—Sara Hughes, Law School

For Students Archive

Review your class schedule and academic profile

Students, the deadline to add a class has passed, so this is a good time for you to check your class schedule and review your academic profile in MyDrake.

Use the “My Course Schedule” link under the Classes & Registration section to view your class schedule.

Use the “My Academic Profile” link under the Student Records section to review your degree and major(s), your classification (sophomore, junior, senior, etc.), and other curricular information.

If you have any questions about your class schedule or academic profile, please contact your college/school dean’s office as soon as possible.  If you are not sure to which college/school you belong, please email the Registrar’s Office at registrar@drake.edu.

Spending just a few minutes reviewing this information early in the semester may save you time and hassle at the semester’s end.

—Kevin Moenkhaus, Associate Registrar, Office of the Registrar

Campus Announcements Archive

September tech tips: troubleshooting

Tech issues happen. Your computer freezes, you can’t figure out how to install or use a program, or you’re not even sure where to start.

ITS is here to help guide you through tech issues, and determine how best to resolve them—often without having to call us for help.

If you run into a tech issue, here’s what to try first:

  1. Turn it off and turn it back on again. Whether it’s your computer, your cellphone or a software program—try turning it off and turning it back on again. If you’re trying to access something from the Internet, try clearing your browser cache or using a different browser to see if you can duplicate the issue. It’s simple, but it’s often enough to resolve an issue.
  2. Update. Keep your devices and your software up to date. Don’t ignore updates as they can contain vital security patches or resolve bugs and prevent issues before they start.
  3. Check ITS communications. If you’re having an issue, maybe someone else is too? Look to see if ITS has posted an outage notification on its website or service portal. Twitter user? Follow @DrakeITServices. Want to have outage notifications sent directly to you? Opt in by texting DrakeITS2020 to phone number 226787.
  4. Research it. Having issues with a Drake system? Start by looking at our knowledge base (how-to guides) in the IT service portal. You can either look for guides by category or use the search bar in the upper right corner. Issue with a non-Drake system? Use the search within the program you’re using, or use quotation marks and search the error message in Google. Be sure to look for help for the specific type of device and/or version of the software you’re using.
  5. Still need help? If you’ve tried the other suggestions and are still having an issue, let us know. Call 515-271-3001 (or 3002 for a classroom emergency) or report your issue in our service portal 24/7.

ITS is here to help you learn to use technology more effectively, and to provide direct support when needed.

—Carla Herling, ITS

Campus Announcements Archive

Campus review of LMS software

Drake University is conducting a review of its learning management system (LMS), Blackboard, throughout the Fall 2019 semester. As with any technology, our LMS needs to be reviewed periodically to ensure that it still meets campus needs.

The LMS review is being conducted by a task force made up of faculty, staff, and students. If you have questions, please visit www.drake.edu/its/lmsreview and/or reach out to your area’s representative.

—Karly Good, Learning Management Specialist, ITS

For Students Archive

Drake athletic events tickets; football and volleyball schedules

Drake undergraduate, graduate, and law students are admitted to all home Drake Athletics events for free. Tickets will be automatically added to students’ Drake card.

Students will receive a confirmation email from the Athletics ticketing partner, AXS.com, with notification that tickets have been loaded to their Drake Card. Once they receive the confirmation, they can head to the game and cheer on the Bulldogs. If a student does not receive an email from AXS.com, visit or contact the Drake Athletics Ticket Office at 515-271-3647 or tickets@drake.edu.

Below is the additional information for attending fall sports events.

Drake Football

2019 Football Schedule

  • Enter the Drake Stadium southwest main entrance.
  • Present your valid Drake Card to the ticket taker. Your ticket will be printed at the gate.
  • Student seating is available in Sections U-V.

Drake Volleyball

2019 Volleyball Schedule

  • Enter The Knapp Center main lobby entrance.
  • Present your valid Drake Card to the ticket taker. Your ticket will be printed at the gate.
  • Student seating is available in Sections E-G.

Additional student ticket information is available here.

–Ryan Harris, Drake Athletics