All posts by Carla Herling

Survey shows Drake remains a priority for alumni and donors

Following best practices, University Advancement recently sent a survey to leadership donors and engaged alumni assessing their needs and interests during the pandemic.

There was an overwhelmingly positive response to the University moving forward with fundraising, and the results demonstrated that University remains a priority for many of Drake’s alumni and friends:

  • Of the donors surveyed, 82.8% said Drake is among the top three organizations they support.
  • 98.5% of those individuals said Drake will remain in their top three in the coming year.
  • Approximately 50% of surveyed alumni are interested in staying engaged through a virtual alumni speaker series this year.
  • 41% of surveyed alumni are hoping to attend Relays in 2021.

Anecdotal feedback about donor relations and alumni programming was also positive:

“Hang in there, and keep up the good work. Thank you for doing a good job of staying in touch with alumni and for hosting creative and fun events in the recent past.”

“I really liked Drake’s All In format and the live updates online this year. Very well done.”

“I think you do a great job providing programming for alumni. Thank you!!”

Thank you to our campus partners who have worked with UA to stay connected with alumni, assisted with alumni and development events, and stewarded donors. These results would not be possible without your support.

— Elizabeth Kozor, University Advancement

Enhanced access to student enrollment and retention data

Drake University is committed to student success, and one important indicator of student progress is retention. Ongoing efforts to identify strategies to enhance student retention require our ongoing attention to historical trends and gaps among various populations of students.

In order to enhance access to this information, The Office of Academic Excellence and Student Success, along with the Office of Institutional Research and Assessment, have collaborated to provide an easy to locate set of data regarding student enrollment and retention at Drake.  It can be found here.

— Sandra Harris, Provost’s Office

ITS update: Important reminders for Fall semester

ITS support: Due to campus social distancing requirements, the support center in Carnegie Hall is not open for walk-in assistance. Visit our IT service portal at service.drake.edu/its (or via the ITS Support button in myDrake) or call 271-3001 to get answers or report any tech issues. Our distance support options allow ITS staff to resolve many problems remotely. Our distance support options allow ITS staff to resolve many problems remotely. In-person appointments will only be scheduled after submitting an online or phone request if remote resolution doesn’t work.

eduroam wireless network: Connect to the eduroam wireless network on campus and sign in using your Drake email address and password. DUGuest is only for visitors and many campus resources are unavailable from this limited network.

Game and streaming devices: To connect your gaming console, smart TV, streaming device go to the device registration portal at https://registeradevice.drake.edu/ using a device connected to the eduroam network and follow the onscreen instructions. See Connecting a Game Console, Smart TV, or Streaming Device to the Drake Network (How-to) for additional information. If you live in the residence halls, and want a wired connection, please submit a Wired Network Issue request.

myDrake campus portal: Access myDrake at my.drake.edu. It provides links to many other applications and sites with information about campus life and access to the functions you need including Banner Self Service (MyDUSIS), email, and Blackboard Learn.

Blackboard Learn: As we start upgrading to the latest version of the Blackboard Learn, our Learning Management System (LMS), the courses landing page has a new look. Learn more at Getting Started with Ultra Base Navigation in Learn Ultra (How-to). Want to use a mobile device to access Blackboard Learn? Download the Blackboard app from your device’s app store.

Campus printing: You can upload documents to the virtual queue at print.drake.edu and print at any printer across campus. Full time students receive a $20 printing credit each semester. Learn more at Printing for Students (How-to). If you’re using your Drake ID to print for the first time, you’ll have to activate your card by tapping it on the card reader on any campus printer.

Connect with ITS: Want to know about changes being made? or any outages? Watch for more ITS information in upcoming issues of OnCampus, follow Drake ITS on Twitter @DrakeITServices, watch our news feed on drake.edu/its or service.drake.edu/its, or sign up for outage text messages by texting DrakeITS2020 to phone number 226787.

Interested in working for Drake ITS? Log into Handshake from myDrake (in the Campus Resources section) and apply for a Support Center Tech position. Open to all majors and years.

Not sure what other tech Drake ITS offers? Visit drake.edu/its/students to learn about all of the tech resources and tools available to you.

— Carla Herling, ITS

ITS update: Five important reminders for Fall semester

ITS support: Due to campus social distancing requirements, the support center in Carnegie Hall is not open for walk-in assistance. Visit our IT service portal at service.drake.edu/its (or via the ITS Support button in myDrake) or call 271-3001 to get answers or report any tech issues. Our distance support options allow ITS staff to resolve many problems remotely. In-person appointments will only be scheduled after submitting an online or phone request if remote resolution doesn’t work.

eduroam wireless network: Connect to the eduroam network on campus and sign in using your Drake email address and password. DUGuest is only for visitors and many campus resources are unavailable from this limited network.

Blackboard Learn: As we begin to upgrade to the latest version of the Blackboard Learn LMS, the courses landing page has a new look. Learn more at Getting Started with Ultra Base Navigation in Learn Ultra (How-to). We’ve also added a campus Zoom license to use with Blackboard. Please note if you have not already logged into Zoom with your Drake credentials, please visit https://drake-edu.zoom.us once to create your account. For more on using Zoom with Blackboard visit Linking Zoom in a Blackboard Learn Course (How-to).

Connect with ITS: Want to know about changes being made, or any outages? Watch for more ITS information in upcoming issues of OnCampus, follow Drake ITS on Twitter @DrakeITServices, watch our news feed on drake.edu/its or service.drake.edu/its, or sign up for outage text messages by texting DrakeITS2020 to phone number 226787.

Not sure what other tech Drake ITS offers? Visit drake.edu/its/facstaff to learn about all of the tech resources and tools available to you.

— Carla Herling, ITS

Change coming to Microsoft-connected login screens Aug. 30

ITS will be changing the login screen for all Microsoft 365 applications on the afternoon of Sunday, Aug. 30.

After this change, all logins to Microsoft 365 applications will require you to use your Drake email address as your username instead of your 9-digit Drake ID.

This change will only effect Microsoft-connected applications like myDrake, Teams, Outlook, and Office. Non-Microsoft 365 applications will continue to accept either your Drake email address or 9-digit Drake ID as a username. After the change, you may also be prompted to re-log in to any open sessions on your computer and other devices.

This is being done as part of a larger project to better manage Drake-owned computers remotely.

More information and screenshots of the new login screen can be found at Signing in to Microsoft-connected systems (How-To)

— Christopher Mielke, ITS

Change coming to Microsoft-connected login screens Aug. 30

As a result of some changes to facilitate remote management of Drake-owned campus computers, ITS will be changing the login screen for all Microsoft 365 applications on the afternoon of Sunday, Aug. 30.

After this change, all logins to Microsoft 365 applications will require you to use your Drake email address as your username instead of your 9-digit Drake ID.

This change will only effect Microsoft-connected applications like myDrake, Teams, and Outlook. Non-Microsoft 365 applications like MyDUSIS will continue to accept either your Drake email address or 9-digit Drake ID as a username. After the change, you may also be prompted to re-log in to any open sessions on your computer and other devices.

More information and screenshots of the new login screen can be found at Signing in to Microsoft-connected systems (How-To).

— Christopher Mielke, ITS

Drake single sign-on 4-hour, planned outage Aug. 25

ITS is making a required certificate update to the Drake Single Sign-On (SSO) system beginning on Tuesday, Aug 25, at 10 p.m. As a result, between 10 p.m. Tuesday and 2 a.m. Wednesday, myDrake, myDUSIS, Blackboard Learn, the IT/Facilities service portal, and other applications that use Drake’s SSO functionality will be unavailable. For a complete list of affected applications please see  Single Sign On (SSO) and Drake applications (FAQ) .

We appreciate your patience while we perform this necessary work. If you continue to have any issues after the planned maintenance window, please visit service.drake.edu/its or contact the Support Center at 515–271–3001 to report your issue.

— Carla Herling, ITS