All posts by Gillian Mohn

How to create IT tickets

If you would like to report an issue or request a service, create a ticket using the ITS Service Portal, select the category of ticket you would like to create, and submit the details of your request.

ITS does not accept any tickets via email. All tickets must be submitted through service.drake.edu/its. This process helps ensure we gather as much relevant information as early as possible to facilitate resolving your situation.

When a ticket is created, updates about the ticket are sent through an automated email: tdxnotifications@drake.edu. This email is not monitored and cannot be used to create a new ticket, discuss an open ticket, or otherwise contact ITS.

For additional questions or support, please visit the ITS website, call 515-271-3001, or visit us in the lower level of Carnegie Hall.

Gillian Mohn, ITS

The Ray Center hosts Civic Leadership Academy for high school students

The Robert D. and Billie Ray Center at Drake University will host the Civic Leadership Academy as an exclusive opportunity for high school juniors to learn from scholars, policymakers, and thought leaders from across the nation as part of the Drake University Center for Public Democracy. The Civic Leadership Academy will be held from July 10-12, 2023, concurrent with the Drake University Center for Public Democracy Summer Institute. The Civic Leadership Academy will immerse 25 high school students in an intensive and rewarding leadership development program that gives students the skills to stand out as leaders.

— Megan Wesselink, The Ray Center

Friendly ITS tech tip

If you bought a personal Windows computer in the last year, your hard disk most likely has been encrypted by Microsoft’s Bit-Locker.

If your hard drive icon has a padlock on it, your information is encrypted and safe from people who want to steal your data.

If you don’t have the code to unlock your hard drive, refer to the following steps to locate it:

https://support.microsoft.com/en-us/windows/finding-your-bitlocker-recovery-key-in-windows-6b71ad27-0b89-ea08-f143-056f5ab347d6

Keep this code safe and secure, either stored in cloud storage or a notebook in a secure area. Do not keep it on the drive as you could need that code to unlock it if Windows throws an error on boot up.

If you have questions or need assistance with this process, contact ITS support via service.drake.edu/its.

Gillian Mohn, ITS

Summer and Fall 2023 registration, schedule of classes

The Summer and Fall 2023 schedules of classes and related registration information is available online. Registration begins Monday, April 10.

View registration information, including the registration time table that shows when you become eligible to register. View the schedule of classes.

Some courses will be temporarily reserved for students who have declared a certain field-of-study (major, minor, concentration, or endorsement). On Monday, April 24, those reservations will be removed. Note that some courses have restrictions that are permanent.

If you are an undergraduate or pharmacy student intending to make any changes to your field-of-study and have those changes take effect before registration begins, file your changes via the change of record request no later than 4:30 p.m. on Monday, April 3. Requests submitted after this date may be delayed.

J-Term schedules will be published in October and registration will take place in November.

For J-Term travel courses, students first apply through Terra Dotta.  You will find travel course information by searching for programs in Terra Dotta. Students can apply starting March 8th, 2023.  The priority deadline for travel courses is April 7th.  More information is available on the J-Term webpage.

— Ryan Trump, Office of the Registrar

Read the latest shout-outs!

As part of Employee Appreciation Month, Human Resources is encouraging everyone to submit a shout-out for a faculty, staff, or student employee.  Simply write a sentence of appreciation for a colleague and submit it to Linda Feiden at linda.feiden@drake.edu. The deadline to submit a shout-out is Thursday, March 23.

Read the shout-outs submitted this week!

“A shout-out to the Drake Online and Continuing Education team:  You guys rock! Thanks for all you have done to strengthen access to a Drake education, whether online, hybrid, or noncredit!  You are one of the hardest working teams I know.  Shannon, Kara, Nichole, Suzanne, Sarah, Bret, Bill, Pam, Dianna, and Megan.  I appreciate you!” – Christina Trombley

“A shout-out to Sara Heijerman:  Sara is our leader for all the campus walking challenges (Walk this May, Walktober, DU Well Mystery Challenge) and she does a great job of motivating and encouraging us, plus emailing all our steps in.  I appreciate her positive attitude and the impact it has on our team!” – Lauren McCarthy

“A shout-out to Jen Hinton:  Jen is always willing to help out when needed, eager to learn new things, and is a calming presence.  She relates to her students and thoroughly follows through on their needs.  We are thrilled she has joined our team and is very appreciated for her friendship and hard work.  Yay Jen!” – Rachelle Setsodi

“A shout-out to Emily Gates for stepping up while I was out.  She completed conferences and taught class one day.” – Lori Archer

“A shout-out to Patrick Bourgeacq for tirelessly recruiting amazing students worldwide to come to Drake!” – Amy Nichols

“A shout-out to Linda Feiden for coordinating fun wellness activities and such a wide range of useful and informative BUILD sessions for the Bulldog Community!” – Amanda Harris

“A shout-out to Betsy Wilson:  Betsy is the EPITOME of what it is to be a ray of sunshine.  Every single interaction I have had with her I have left in an even better and happier disposition than when I started.  Her smile and kind spirit are infectious, and I am so eternally grateful to call her colleague, and friend.” – Amber Welsh

Linda Feiden, Human Resources

Congratulations to the following individuals on their grant award

  • Ryan Stoldt received $9,809. from the US Department of Defense in support of his research titled Algorithmic Personalization and Online Radicalization:  A Mixed Methods Approach.
  • Amanda Martin received $250. from the Sodexo Foundation to support her Sprout Garden Global Youth Service Day
  • Danielle Shelton received $17,000. from the Nellie Ball Trust Research Fund in support her research titled Legal Accommodations for Individuals with Mental Disabilities.
  • Richelle Williams received $1,000. from the Midwest Association of Athletic Trainers of America in support of her research titled Exploring Police Officers’ Perceptions of a Health/injury Risk Management Program Involving Athletic Training Educators

— Mary Pat Wohlford, Director, Sponsored Programs Administration and Research Compliance

Seeking first-year success course instructors

Do you enjoy spending time with students?  Looking for a new opportunity to interact? If you would enjoy being a key part of welcoming new students and supporting their transition to the Drake community, please consider joining the Blueprint for Success team and teaching a section of Drake’s first-year student success course. Jenny Jones, Director of Graduate Programs in the Zimpleman College of Business, shared the following about her experience: I’ve taught several sections Blueprint for Success/Bulldog Foundations over the past few years and have thoroughly enjoyed the opportunity to connect with the incoming students. As an instructor, you get to help the student acclimate not just to Drake University but to college life as a whole. You can create an environment where the students help each other adjust and learn from each other’s experiences. Each section I’ve led has had a different personality, but each section has been rewarding.”

Blueprint for Success helps students consider concepts and develop skills that are crucial for the development of meaningful personal lives, professional accomplishments, and responsible global citizenship. Students will explore the elements of an equitable and inclusive community, consider life skills necessary for success, and refine academic strategies. This course helps students transition into the Drake community with ease.

The course meets for 11 sessions, 50 minutes each session.  The sessions will be spread out through the fall semester. Instructors will be given all curriculum, materials, and facilitator guides for the course, and will not need to develop any curriculum on their own. In addition, instructors will partner with a peer mentor, and upper-class student leader who can help facilitate class sessions, support discussion, and be a valuable resource to your students.

In addition to assigned class time, chosen instructors will need to attend an all-day training the week of Aug. 1, a check-in meeting the week of October 15 and a wrap-up meeting during the week of Fall 2023 finals. Instructors will be paid a $1000 stipend for teaching Blueprint for Success unless this course serves as a part of your full-time teaching load.  Applicants must hold a master’s degree or equivalent, and teaching experience is preferred but not required. Have questions?  Sign up for a short consultation session. 

To apply, fill out the google form. The application is due Friday, April 7.

 Blueprint for Success Planning Team

Tournament Grubhub promo codes and Bulldog Bucks program reminders

Bulldog Bucks are a campus card account that can be used both on and off campus.  They can currently be used on campus at any Drake Dining location, at the Campus Bookstore, or for campus printing.

Your Bulldog Bucks can currently be used off campus at Gursha Ethiopian Grill and Dough Co. Pizza.  We hope you can help us support these community partners and this program by using your Bulldog Bucks in their restaurants this semester.  If you have any other restaurants you’d like to see on the program in the future, feel free to email the SSC with your suggestions!  We’ll reach out to them over the summer, and will be working to expand the program for fall.  **Spoiler alert, we’ve got a new business in the process of being set up…watch the Drake Student Central Facebook page for this announcement!**

You can ALSO use Bulldog Bucks as a payment method in the Grubhub app, and they’ve got promo codes to celebrate the tournament available this month.  Don’t forget that even if you choose not to pay with your Bulldog Bucks, if you add your campus card as a payment option, you get to enroll in Grubhub+ free of charge…this helps get you special deals and savings with any payment method.  If you’ve linked your campus card in Grubhub, you should get the promo codes for this month via email, but just in case, they are listed here.

Tournament Promo Codes (terms apply):

3/24 – 3/26 – GRUBISLIFE ($15 off an order of $25+)

4/1 – 4/3 – MADGRUB ($7 off an order of $15+)

If you have any questions about the off campus program, please let us know.  Also, please remember that if you are graduating, you’ll want to use your Bulldog Bucks and Dining Dollars before your card is turned off at graduation.   Bulldog Bucks for returning students and employees will carry forward to the fall.

Thank you for your support of this program, and feel free to contact studentservices@drake.edu with any questions.

— Sara Heijerman,  Student Services

Drake is a 2023 Healthiest State Award finalist

We are proud to share that Drake University is a finalist for the 2023 Healthiest State Annual Award, in the large workplace division.  These awards recognize workplaces, communities, and individuals for their efforts to improve the physical, social, and emotional wellbeing of Iowans.

Drake offers a variety of programs and classes that cover multiple dimensions of wellbeing.  Here are some offerings in March:

Do It for a Day Challenge.  March 27 through April 23.  If you want to make healthy changes but get easily distracted, this challenge is for you!  Over four weeks simply complete a series of one-day challenges.  You will have two challenges to choose from each day, that cover all dimensions of wellbeing.

Introduction to Juggling.  March 23 from 2-3 p.m. in the Olmsted Center Parents Hall North. Take a break from work and have some fun trying your hand – or hands at juggling.  Nate Reagen, chief of staff, will be our guide.

Get Real: Telling My Story.  March 24 from 12-1 p.m. in the lower level of the OT building (3003 Forest Ave.).  Learn how to create a personalized journal, a great tool to reduce stress and enhance your health.  Facilitated by students in the occupational therapy department.

Money at Work: Foundations of Investing.  March 30 from 2-3 p.m. in the Olmsted Center conference room 310/311. This class will provide the information you need to invest in your future, no matter where you are in life.  Paige Philips, senior financial consultant at TIAA will present.

For more information or to register for these classes or program, please send an email to linda.feiden@drake.edu.

—  Linda Feiden, Human Resources

Drake retirement plan information

Drake University sponsors both mandatory and voluntary 403(b) retirement plans which are reviewed quarterly by the Drake University Retirement Plan Review Committee. The Committee consults with an independent fiduciary advisor to closely monitor investment performance, negotiate contracts, establish reasonable plan needs, review investment options and make plan design decisions as directed by the Drake University Investment Policy Statement.  The Retirement Plan Review Committee and Investment Policy Statement are posted here in myDrake.

For many years Drake has relied upon TIAA to provide appropriate products and services, which the Committee examines regularly.  Although TIAA representatives can provide information and make recommendations, plan participants must decide how to allocate plan contributions and designate plan beneficiaries.  Thus, participants are encouraged to review their investment options regularly.  Summary Plan Descriptions of Drake’s Mandatory and Voluntary Retirement Plans may be found here.

The annual contribution limit for Drake’s Voluntary Retirement Plan increased to $22,500 effective January 1, 2023.  Employees age 50 and over may contribute an additional $7,500 for a total maximum of up to $30,000 during the 2023 calendar year.  If you would like to change your current contribution amount, or open a voluntary retirement account, simply complete the 403(b) Salary Reduction Form here.  Please note changes to your current election will become effective the first day of the following month.

Should you wish to schedule an individual counseling session with TIAA Senior Financial Planner, Paige Philips, call 800-732-8353 or visit www.TIAA.org/schedulenow   We encourage you to take advantage of the numerous webinars provided by TIAA.  Details are provided in the HR Monthly on the first Wednesday of the month.

— Marlene Heuertz, Human Resources