To help improve communication and accountability of incoming packages received and delivered by Drake Postal Operations, we will be implementing a package notification system beginning in July. On the faculty/staff end, this will simply consist of a notification email (similar to the one listed below) that you will receive upon the arrival and processing of your incoming packages by Drake Postal Operations. This email will contain the tracking number and carrier of the received package and lets you know that your package is in Drake’s possession and will be delivered as normal unless otherwise desired.

Dear [Faculty/Staff],
 
We have received a package in your name at Drake Postal Operations located in the Olmsted Center. We will deliver the package to your departmental mail room, at our earliest opportunity, within the next business day.
 
If this package is urgently needed, please contact us at 515-271-3162 or reply to this email for earlier delivery. You’re also welcome to stop by our department to pick up your package.  
 
 
Date received: July 5, 2017
Tracking Number: 1Z1234567891234567
Carrier: UPS
 
Thank you,
Drake University Postal Operations  

On our end, this system will allow us to help answer any package inquiries by recording all packages received by our department and letting us search by name and tracking number. Please note, that if a package is delivered to you directly by the carrier driver (UPS or Fed Ex) and therefore not handled by our department, it will not be processed through this system, and you will not receive a notification email from our department. Please contact us if you have any questions regarding this new system. Thank you.

—Tim Reger, Drake Postal Operations

As you may be aware, University Communications (UC) underwent a departmental reorganization this spring. With the new fiscal year about to begin, here are answers to a few common questions about working with UC.

Who should you contact?
Please work through and with the directors within UC based on the audience you’re trying to engage:

• Alumni: Beth Wilson
• Donors: Beth Wilson
• Faculty/Staff: Alyssa Young
• General Public: Jarad Bernstein
• Prospective Students: Alyssa Young
• Current Students: Alyssa Young

If your needs don’t fall neatly into one of the audience categories above, or if you have a need that crosses multiple audiences, please contact me, and I will assess and assign as appropriate.

An additional note: Digital communications are led by Jeremy Sievers, and include digital assets such as photography and videography. His team’s responsibilities with the website cross all audiences; they also support content for the intranet, as well as digital marketing and other related efforts.

What services are available?
UC continues to provide strategic planning, writing/editing, graphic design, photography/videography, media relations, web development, and all of the core services you would expect from a communications department.

UC priorities in order, are:

• University-wide initiatives, with an increased emphasis on those that drive student recruitment and student retention
• Academic units and particularly those academic programs that need help growing
• Other departments and units around campus, with an emphasis on those that directly support and improve the student experience
• Affiliated organizations such as Harkin Institute, Ray Center, etc.

What self-serve resources are available?
To help address the issue of limited capacity, UC has created and launched an online toolkit to provide campus with a number of self-serve resources:

drake.edu/toolkit/

Please bookmark this link. You should be able to use these tools to fulfill many of your needs, or to better understand how to partner with UC.

What if I still have questions or concerns?
Please reach out to one of the directors listed above or me.

Thank you for your patience the past few months, while UC reengineered our team to operate in more of an audience-centered, data-driven, and digital-first mindset.

We look forward to an exciting and productive academic year ahead.

—Dave Remund, University Communications

Competitive Edge and Woolverton, Mfg. have confirmed the following fiscal year-end production and billing dates for orders placed via their respective online stores:   

• Orders placed on or by June 15 will be delivered and invoiced by June 30.
• Orders placed after June 15 will be delivered and invoiced after June 30.

 If an exception to these dates becomes evident, such as out-of-stock items, the vendor or University Communications will contact the purchaser as soon as possible.  

—Sara Sommerlot, University Communications