As we prepare to begin the new academic year, Campus Postal Operations wants the campus to be aware of the mail delivery schedule for the fall semester.

Postal Operations will continue to make one daily mail pickup and delivery to each mail location on campus, as has been the process this summer. Each building has a scheduled morning or afternoon mail delivery time. If you miss your pickup time, and have an urgent package or letter, Postal Operations will work with you to try to accommodate your needs. Urgent mail can be dropped off to Postal Operations, located in the lower level of Olmsted, by 2:45 p.m. for processing that day. Postal Operations can also be contacted by phone or email to make arrangements for additional assistance.

By changing from two to one pickup and delivery each day, Postal Operations is able to achieve greater operational efficiencies and fulfill our obligation as stewards of the resources entrusted to us, while also maintaining a focus on customer service and support.

Please review the ingoing and outgoing mail processes below. For additional questions, contact Mary Cecil at mary.cecil@drake.edu or 515-271-3162.

Sending mail:

• If you wish to mail your package via UPS or Fedex, you will need to create labels and input billing information prior to pickup. Contact Mary Cecil if you need assistance setting up an account on these sites. If a package is picked up in campus mail without a UPS or FedEx label, it will be sent out via US Postal Service.
• If you would like to mail your package via FedEx, you will need to request a pickup from your location when you are preparing your mailing label (additional fee required – we do not have a daily pickup from FedEx). This process is also where you are able to input your billing (FOAPAL) information.
• If a package has a UPS label, it will be picked up by noon on the next business day (if you require next day delivery, we suggest using UPS, as they are more frequently on campus. We have daily pickups with UPS).
• There are two UPS drop boxes on campus (near Old Main and Olmsted) – feel free to drop small packages or flats in those boxes if you would like it picked up on their evening route.
• International mail needs to be separated in your mail bag. When mailing an international package, you need to fill out a customs form. Contact Postal Operations if you have questions about this process.

Receiving mail:

• Any package or mail piece can be addressed to the main campus address (2507 University Ave). Mail will be delivered to your building during the next available mail route.
• For direct package delivery to your buildings from FedEx or UPS, we suggest using your physical mailing address. This is particularly helpful if you are receiving something via next day air.

Mary Cecil, Campus Mail Operations