ITS has been developing a new and improved password change tool for the last few months. Set to launch on April 10, this new tool will make it easier for students, faculty, staff, and all campus constituents to reset their passwords or recover forgotten passwords.

Instead of having to call the Support Center to reset a forgotten password, everyone will be able to reset their own password. The first time anyone uses the new password change tool, they will be asked to answer security questions, provide a personal email address, or enter a personal mobile phone number. If you later forget your password, this information allows you to recover it without Support Center assistance.

The password tool will still be located at password.drake.edu, just with improved functionality and usability. Passwords will continue to expire annually, with email notifications from ITS to inform users of the need to change their passwords.

Strong passwords are the first line of defense to keeping personal and institutional data safe. Want to learn more about how to create them? Try this password game from Carnegie Mellon University.

—Carla Herling, ITS