Need some extra assistance during move-in and Welcome Week? ITS staff are here to help. The Support Center will be open the following hours in August.

• Monday 8/19 through Thursday 8/22, 8 a.m. – 6:30 p.m.
• Friday 8/23, 8 a.m. – 4:30 p.m.
• Saturday 8/24 & Sunday 8/25, 2–6 p.m.

Regular hours for the fall semester begin on Monday 8/26 and are as follows:

• Mondays through Thursdays, 8 a.m. – 9 p.m.
• Fridays, 8 a.m. – 4:30 p.m.
• Saturdays, closed
• Sundays, 3 – 8 p.m.

You can also contact us 24×7 by submitting a ticket though the ITS service portal (service.drake.edu/its) or by calling the Support Center at 515-271-3001 and leaving a voicemail if a Student Tech isn’t available to answer your call.

— Becky Klein, ITS