Microsoft has started using number matching in Microsoft Authenticator in place of approval requests. As you sign-in to myDrake, Banner, and other resources protected by multi-factor authentication (MFA), you will be provided a number that you enter into Microsoft Authenticator. Number matching enhances security by ensuring you’re the person signing in. For questions, please contact the support center.

More information from Microsoft can be found here.

If you have issues authenticating, visit service.drake.edu/its, call 515-271-3001, or visit the Support Center in the lower level of Carnegie Hall.

— Shawn Madsen, ITS