Microsoft Office is a tool most of us use each day. Some things are easy to figure out, but what if you run into an issue? Or you’re not sure how to perform a task? Or you need to learn something new?

Here’s where to go for help.

1. Use the application’s Help menu: Go to the Help menu within the Microsoft Office application you’re using. If you start typing a word, you’ll get an arrow pointing to the menu item or a link to a tutorial. It’s always up to date for your version of whatever program you’re using. It’s a good way to refresh your memory or to learn more about the program’s functions.
2. Support.office.com: Microsoft’s website, support.office.com has templates, tutorials, and videos listed by application for various level users. If you search this website, be sure you’ve noted the version of the product you’re needing help on (2016, 2013 or 2010), as well as your platform (Mac, PC, etc.). Not sure where to find that information? Look in your application under the About menu.
3. Google it: Google is a great place to find links to sites that specialize in an application, or step-by-step tutorials. Be sure that you note your application’s version and platform so you can find the right information. Menus and functionality vary by product, and there’s enough difference that you may be confused if you’re not looking at the exact version you have on your computer.

— Carla Herling, ITS