Please remember that Short’s Travel is Drake’s exclusive vendor for air travel. Below are a few tips to make your travel transactions go smoothly:

— Log in to the appropriate portal where you first made your profile. Visit the Academics or Athletics portal.
— Update your profile with the Frequent Flyer Miles program numbers for each airline or hotel chain you may use regularly to ensure you receive your personal points and benefits.
— If you find fares outside of Short’s that are “Web only”, as they are not available on the Short’s booking tool, you will need to contact a Short’s agent for assistance. This is a limitation from the Airlines themselves, not from Short’s. 
— For after hours needs, please contact the phone numbers located on the portal. There are different numbers for Athletics and Academics.

Please contact Jenn Putz at jputz@shortstravel.com, Short’s representative, for any specific questions you may have.

Caron Findlay, Director of Purchasing and Business Services