As a new semester is starting, we wanted to provide an update that the Student Services Center will remain in the temporary location in Lower Hubbell Hall for the remainder of the spring semester. 

We also want to provide some helpful information regarding campus card access. If you read the information below and feel you do not have the correct access on your Drake Card, please email studentservices@drake.edu so we can research your card issue. Please be aware that some access is based on a specific approval process, and may not be granted.

All Drake faculty and staff should have automated 24/7 exterior door access to the building that their office is in, and also have extended 6 a.m.–11 p.m. exterior access to other academic buildings for meetings/classes.

Additional card access is available when needed, and includes an approval process and manual update. Most manual access updates are tied to specific campus jobs or research. If you think you are missing a plan, speak with your manager, main building contact, or use one of the contact methods mentioned above for additional information. 

Lost cards are generally turned in at the Student Services Center, and cardholders are notified via email when they are found and available to pick up. If your card is lost and needs to be replaced, you may purchase a new card in the Student Services Center. The lost card will be deactivated automatically upon printing of new card. If your card is no longer working (but has worked in the past), check to see if there are small cracks in the card—cracked cards cannot communicate with door readers, and will need to be replaced at the Student Services Center. 

Have a great semester, and feel free to reach out with questions or card issues.

Sara Heijerman, Student Services Manager