Student Services Center Update

As a new semester is starting, we wanted to provide an update that the Student Services Center will remain in the temporary location in Lower Hubbell Hall for the remainder of the spring semester. We will be happy to assist you with purchasing parking passes, paying parking citations, adding Bulldog Bucks to your account, picking up student payroll checks, or printing off new Drake ID cards. 

We’d also like to provide some helpful information regarding campus card access. Students from certain majors are granted extended access to buildings relating to their field of study—this is automated, and based off of either your major or specific classes in your schedule that may require access to a building. Students living in the residence halls also receive automated access to their hall, and ability to access other halls during the day.

Additional card access is available when needed, and includes an approval process and manual update (please be aware that some access is based on a specific approval process, and may not be granted). Most manual access updates are tied to specific campus jobs or research. If you think you are missing a plan, speak with your manager, main building contact, or submit an ITS Help Ticket so we can research your card issue. 

If your card is lost and needs to be replaced, you may purchase a new card in the Student Services Center. The lost card will be deactivated automatically upon printing of new card. If your card is no longer working (but has worked in the past), make sure that you are registered for your spring classes—cards will not function if you are not a current student or employee. Also make sure there are no cracks in the card—cracked cards cannot communicate with door readers, and will need to be replaced at the Student Services Center. 

Have a great semester, and feel free to reach out with questions or card issues.

Sara Heijerman, Student Services Manager