ITS staff will be performing maintenance on the Banner system beginning Saturday, Oct. 26 at 7 p.m. and lasting approximately 12 hours, with the system available around 7 a.m. on Sunday, Oct. 27. During this time, Self Service, Admin Pages, TouchNet, ProcessMaker, eTranscripts, and other systems connected to Banner will be unavailable. This downtime is necessary to keep University data more secure and apply mandatory patches from our vendors. 

If you experience issues after the maintenance is complete, contact the ITS Support Center for help by visiting service.drake.edu/its, calling 515-271-3001, or visiting the lower level of Carnegie Hall. 

To see the full 2024 maintenance schedule, visit drake.edu/its/maintenanceschedule. 

—Becky Klein, ITS