ITS staff will be applying upgrades and patches to the Banner system beginning Saturday, May 4, at 7 p.m. and lasting until Sunday, May 5, at 3 a.m. During this time, Self Service, Admin Pages, ProcessMaker, Workflow, eTranscripts, TouchNet, and other connected systems will be unavailable. These updates are necessary to keep our University data secure and to install the latest features from our vendor.

If you experience issues after the maintenance is complete, contact the ITS Support Center for help by visiting service.drake.edu/its, calling 515-271-3001, or visiting the lower level of Carnegie Hall.

— Becky Klein, ITS