It’s time to put on our party hats and break out the confetti because we’re shining a spotlight on the incredible team at the Student Services Center (SSC)! This dynamic group, led by the indomitable Sara Heijerman and the fantastic Tiffany Hach, has been making waves and creating smiles on our campus. Need assistance? Look no further than the Olmsted Student Center, just off the breezeway, where the SSC team works its magic.

The SSC boasts two full-time staff members, Sara and Tiffany, who form the powerhouse of the department. Alongside them, a squad of talented student staff, adds an extra layer of awesomeness to the team.

Sara, the maestro orchestrating this symphony of efficiency, has been at the helm since the SSC’s grand opening in August 2014. She’s been a part of the Drake family since January 2013, starting off in the Student Accounts office. Talk about dedication!

Tiffany burst onto the scene in August 2022, diving headfirst into the hustle and bustle of our busiest month. She’s not only been managing the student staff like a pro but has also been the face of top-notch customer service.

Their Mission: Making Campus Life a Breeze.
Ever wonder who’s behind the scenes making campus life run smoothly? That’s our SSC crew! From keys to ID’s, door access to parking permits, Bulldog Bucks to HR paperwork, they’ve got it all covered. Need a print job done? No worries, they’re your go-to print superheroes. Their motto? Turning campus chaos into coordinated calm!

Did you know the SSC recently revolutionized campus identification with the rollout of a mobile credential? Not only is it convenient, but it also enhances security, embraces modernity, and champions eco-friendliness. Now that’s what we call a game-changer!

But wait, there’s more! The SSC team isn’t confined to their office; they’re out and about, participating in campus events and committees. From All Staff Council to the University Book Club, Wellness classes to HR Build opportunities, Sara and Tiffany actively foster a sense of community and belonging.

So, let’s give a resounding Bulldog Applause to the Student Services Center – the unsung heroes making our campus tick, one Bulldog Buck at a time. Thank you, SSC, for your dedication, humor, and the positive vibes you bring to our university family!

Here’s to the SSC squad – where every challenge is met with a smile and every problem is just an opportunity for another triumph!

— Amber Welsh, On Behalf of All Staff Council