The Mobile Drake ID is live and ready for use at all card readers on campus! 

We have more than 1,300 users who have successfully set up the Mobile Drake ID on their mobile phones or watches, and we encourage you to join.  

Getting Started with the Mobile Drake ID

To set up the Mobile Drake ID, you must have a photo on file with the Student Services Center. If you would like to update your ID photo, please use the Photo Submission Portal on the Student Services Center website. 

Please reference the following resources to upload your ID photo and set up the Mobile Drake ID on your mobile phone or watch. 

Adding the Mobile Drake ID to Your Device (How-To) 

Upload Your Drake ID Photo (How-To) 

Commonly Asked Questions 

Where can I use the Mobile Drake ID? 

You can use the Mobile Drake ID at any card reader location, including dining services, off-campus Bulldog Bucks merchants, the campus Starbucks, the Bulldog Shop, campus door access, the rec center, the library, and printing services. Any location that does not have a card reader, you can present your virtual ID from your digital wallet in place of your physical card, including the DART bus, the Athletic Ticket Office, and more. 

My Mobile Drake ID doesn’t beep at a card reader or says “try again.” What should I do? 

The NFC chip that communicates with the card reader is located in a different location on each different device depending on the manufacturer and model. Please try the back, top, and front of your device on the middle of the reader to determine its location. A test reader is located in the Support Center (in the lower level of Carnegie Hall) if you would like assistance determining where the chip is in your device. 

Can I still use my physical ID card? 

Yes, you may use both the Mobile Drake ID and the physical ID card at any of the previously listed locations. If you choose to use the Mobile Drake ID, you do not need to get rid of your physical ID card. If you need to be issued a new physical ID card, a $50 replacement fee will be assessed. The Mobile Drake ID is free of charge. We strongly encourage all students, faculty, and staff to use the Mobile Drake ID as we transition to this updated, environmentally conscious ID option. 

For more information, please see our Mobile Drake ID website and the Student Services Center website, which contain more frequently asked questions, tips and tricks for using the Mobile Drake ID, and more. 

Please contact the Student Services Center with questions or concerns by emailing studentservices@drake.edu, visiting the office located in Olmsted, or calling 515-271-2000. If you have technical issues or questions, please submit a Drake ID Issue ticket, call 515-271-3001, or visit the lower level of Carnegie Hall. 

— Scott Law, Public Safety