As announced in the Dec. 5 edition of OnCampus, ITS has been preparing a successor to Citrix for remote access to desktops and applications called Azure Virtual Desktops (AVD). This solution provides a more modern client and desktop experience. The desktop is the latest version of Windows 11, and all applications are the most up-to-date versions.  

If you currently use Citrix to access applications or desktops, please transition to AVD by next Monday, Jan. 29. Below are instructions for installing the Remote Desktop client used to access AVD on Drake and personally owned computers. 

Installing Remote Desktop on a Drake-Owned Windows Computer (How-to) 

Installing Remote Desktop on a Personally-Owned Windows Computer (How-to) 

Installing Remote Desktop on a Drake-Owned Mac (How-to) 

Installing Remote Desktop on a Personally-Owned Mac (How-to) 

For additional guidance on using the Remote Desktop client, including ways to adjust display settings, please see the following article. 

Using Azure Virtual Desktops (How-to) 

Some resources will remain available in Citrix after Jan. 29. However, everyone is strongly encouraged to begin using Azure Virtual Desktops immediately. Citrix will soon be retired.  

If you have any issues using or would like assistance setting up AVD, please contact the Support Center online at service.drake.edu/its by phone at 515-271-3001.  

— Chris Mielke, ITS