Beginning May 14, 2023, all devices using Windows 7 or 8 operating systems or macOS 10.15 (Catalina) or lower will be blocked from accessing Drake networks.

Due to our security requirements, we need to ensure that non-vendor supported, older operating system versions are not accessing Drake networks. Once a vendor no longer supports security updates for an older operating system, we do not allow them on Drake networks in order to maintain campus technology wellbeing and prevent security risks.

Faculty and staff who have not already done so can set up technology consultations with IT using the Custom Technology Consultation/Training ticket. We urge faculty to reach out to ITS as soon as possible to upgrade existing or prepare new equipment for the summer and upcoming fall semesters. If needed, faculty and staff can submit a request to purchase new equipment using the Computer/Peripheral Request, allowing 6–8 weeks for new technology to be processed.

Students returning in the fall who need to upgrade their operating system can visit the Support Center in the lower level of Carnegie Hall for assistance. Mac users can find compatible devices for macOS Ventura, Monterey, and Big Sur at these links. Most Windows devices are compatible with modern operating systems.

If you have questions or concerns about the network change, please reach out to Jerome Hilscher, Assistant CITO and Director, Campus Relations at jerome.hilscher@drake.edu.If you have questions about your device or issues updating your operating system, visit service.drake.edu/its, call 515-271-3001, or visit the Support Center in the lower level of Carnegie Hall.

Jerome Hilscher, ITS