DART’s Express Routes (92, 93, 95, 96, 98 and 99) have experienced decreased ridership due to new travel patterns and the impact the COVID-19 pandemic has had on local commuters. Because of this decrease in ridership, DART is proposing reducing the number of trips its Express Routes run. By surveying riders, DART hopes to find the times they need to arrive in, and leave, downtown Des Moines. DART is not planning to end service on any routes as part of this effort.

If you currently utilize any of DART’s Express Routes, they invite you to take a survey, sharing what time you want to see their routes run. You are welcome to share contact information when you complete the survey to receive information in the future including proposed schedules after the survey closes. DART expects to begin making changes to its Express Routes in June 2022.

If you prefer not to fill out the survey online, you may pick up and drop off a paper copy of the survey at the DART Customer Service window at DART Central Station (620 Cherry St.) or request a survey by calling DART Customer Service at 515-283-8100, option 0.

If you have questions about these survey efforts, please visit ridedart.com/June.

— Linda Feiden, Human Resources