Multi-factor authentication (MFA) is now required for students, faculty, and staff when they log into key Drake systems including myDrake, Self Service, Blackboard, Banner, and web-based versions of Microsoft products. This means you will be prompted to verify your identity using a separate device when logging in. There are three verification methods available:

1. The Microsoft Authenticator mobile app (on a smartphone or tablet)
2. One-time password code sent via text to your mobile phone
3. Answering a call from Microsoft (on cell, landline or office extension)

Instructions on these methods are linked below:

• Getting Started with the Microsoft Authenticator app (How-to)
• Getting Started Using Text Messages or Phone Calls for Multi-Factor Authentication (How-to)

Using multi-factor authentication is the best way to protect campus accounts and data. If you encounter any problems while setting up MFA, please submit a Multifactor Authentication Issue or contact the Support Center at 515-271-3001. Additional information and troubleshooting tips are available at MFA Project FAQ.

— Jeff Regan, ITS