Direct Travel: Drake’s new non-athletic travel partner

Drake University made a change to its travel program earlier this spring switching to Direct Travel as its new travel management partner for all non-athletic departments.  Drake Universityand Direct Travel have been working closely over the past few months to ensure a seamless transition with minimal impact to our travelers and overall travel program.    

As the University begins to allow some travel again, we wanted to take this opportunity to outline how to get set up with Direct Travel.

 A few items to note:

  • Existing travel profiles including preferences, loyalty numbers, unused tickets, etc were transferred to Direct Travel
  • The phone number is still 877-263-2550
  • New agent support email address:  
  • New Direct Travel Itineraries (Direct2U)

Online Booking Tool
Drake University is using Etta powered by Deem as its online booking tool.  Etta provides business travelers an effortless and modern booking experience including enhancements like Deem’s innovative Travel SafetyCheck which presents hotel neighborhood safety scores as well as current and historical COVID related information in the selected area.  Setting up your Direct Travel profile is easy!  Just follow these simple steps.  Watch the training video for step-by-step instructions on how to book your first trip!

In the coming weeks, we will continue to share information about our travel program, so stay tuned.  In the meantime, if you have any questions or comments, please feel free to email  

— Heather Winslow, Administrative Services Specialist