Contextual Help
In the bottom right corner of any page in Blackboard Learn Ultra, look for the purple question mark and click on Blackboard Help to be directed to resources to help you learn more about the feature you are using. 

ITS Service Portal  

• Visit the Learn Ultra knowledge base category to see guides on using Learn Ultra features and best practices. 
• Visit the Blackboard Learn Ultra services category to request assistance with issues, troubleshooting, or new spaces, etc. 

New Features and Noteworthy Changes
A well-organized summary of the new features and noteworthy changes found in Blackboard Learn Ultra is available at drake.edu/its/learnultra. 

 — Karly Good, ITS