If you encounter issues with a campus service, the first troubleshooting step is to try a different browser and see if you experience the same issue. Default browsers, such as Internet Explorer or Safari, are not always compatible with every tool. ITS recommends using Chrome or Firefox to access our academic campus services, such as Blackboard Learn, myDrake, Panopto, or Zoom.
To learn more about these tools and how to use them, review the following knowledge base articles.
Want to learn more about all of the tech available? Visit drake.edu/its/students/ or drake.edu/its/facstaff/.
— Carla Herling, ITS