Ray Center to offer workshops on civility and stress in the work place

The following is a list of upcoming workshops from The Ray Center offered through the Drake Office of Online and Continuing Education. For dates, times, and prices, or to register, visit drake.edu/doce/programs/.

Civility in the Work Place
Recent studies show that Americans believe our culture is uncivil. Civility will only improve when individuals commit to bettering their own actions. The Robert D. and Billie Ray Center at Drake University is committed to helping individuals, organizations, and communities learn skills and strategies to help maintain civility, even during the most difficult conversations. In this session, participants will learn the importance of establishing connection, how to rephrase attack statements, and how to seek understanding and common ground.

Managing Stress at Work
Stress is a constant in our lives. No matter the steps taken to reduce stress, it will always show up again. As leaders, it is important to manage our stress so that we can overcome challenges and obstacles and keep pursuing our goal, and help our team members manage their stress as well. In this session, participants will learn about the difference between good stress and distress, and develop a stress management plan that helps them recognize their stress, choose the right mindset, take the right actions, and evaluate the outcome of their stress management.

— Amy Smit, Robert D. & Billie Ray Center