Category Archives: Campus Announcements

Campus Announcements

Apply for DU Korea Today

Drake is accepting applications through Via Global for DU Korea: Drake Semester in Seoul, where you can study abroad in spring 2027 in the bustling capitol of South Korea!

This upcoming spring, a cohort of Drake students will participate in internships in Seoul and study at Konkuk University with Drake Professor of Business, Kelley Ellis. Students enroll in one Drake course and round out their semester credits with a 6-credit custom internship placement + 1 or 2 local classes, or study full time and choose from a variety of courses taught by Korean and international faculty. Konkuk University courses and internships can be pre-approved to count towards your major(s), minor(s), and/or AOIs. 

Drake course offered: 

BUS 198: Business for Good Lab 

AOIs: Engaged Citizen, Values & Ethics 

When studying abroad on DU Korea: Drake Semester in Seoul, students are billed Drake tuition and keep their financial aid package, making your experience abroad comparable in cost to staying right here in Des Moines. In addition, we award about $200,000 in Global Learning Scholarships every year!

Join our upcoming events to learn more: 

  • Korean Corndogs
    • Stop by our table outside of Olmsted to try one of Korea’s favorite street foods! 
    • Tuesday, September 1, 11:30am until supplies last, Olmsted Breezeway
  • Walk-In Advising
    • Learn more about how this program can fit into your Drake degree, finances and scholarships, and more!
    • Tuesday, September 1, 2:00-4:00pm, Division of Global Affairs

If you have any questions, please reach out to studyabroad@drake.edu or schedule a study abroad advising meeting through Starfish.

— Emily Erschen, Education Abroad Coordinator

Campus Announcements

Not Sure Whether to Submit a Ticket? The Answer is Yes

Summary: Not sure whether your technology question, issue, or request needs a ticket? Learn how submitting one helps ITS route, prioritize, and track your request while keeping communication organized—then read the full article.

 If you have a technology question, issue, or request, submit a ticket – even if you’re not sure which ITS team handles it. Starting with a ticket is the easiest way to get your request to the right people and keep it moving.

What happens when you submit a ticket?

A ticket creates one place to record the details, track progress, and preserve the solution for future reference. Ticket data also helps ITS identify recurring issues and campus-wide trends so we can address underlying problems, not just individual symptoms.

You don’t need to know which ITS employee or team to contact. The Support Center routes your ticket to the right group, and the shared queue means another available technician can help when someone is away. Tickets also give ITS the information needed to prioritize issues based on their urgency and campus impact. Submitting a ticket instead of contacting an individual directly helps prevent requests from being delayed, overlooked, or dependent on one person’s availability.

Your ticket also keeps communication organized. Updates and questions are delivered by email, and you can review the request’s status and full conversation at any time in the University Service Portal. Keeping everything with the ticket reduces scattered email threads, preserves important details, and makes handoffs between technicians easier. This will become even more useful as additional University departments begin using the system.

Submitting a ticket also helps ensure a consistent support experience. Requests enter the same process regardless of who you know or which ITS employee you contact, helping students, faculty, and staff receive service based on the issue’s urgency and impact.

Ready to get started? Visit the University Service Portal to submit a ticket or review an existing request.

— Becky Klein, ITS

Campus Announcements

Acceptable Use of AI Policy Posted for Comment

A new Acceptable Use of Artificial Intelligence (AI) Policy is available for review and comment on the Policy Development and Review page of the University Policy Library internal site (Drake login required). This policy establishes standards for the acceptable use of AI technologies at Drake. It addresses the responsible use, acquisition, integration, and deployment of AI technologies. The purpose of the policy is to ensure that AI-enabled content, automation, and representations of the University are used in a manner that protects security, compliance, institutional integrity, and the rights and privacy of individuals. 

The policy will be open for review and comment through September 30, 2026. Comments may be submitted to dupolicies@drake.edu. 

— Keren Fiorenza, Chief Information Technology Officer