Join The Harkin Institute for Public Policy & Citizen Engagement for a policy discussion exploring challenges facing Social Security and key reforms to bolster the program for retirees today and tomorrow. Former Social Security Administration Commissioner Martin O’Malley will deliver the keynote address.

Event Details:

• What: A policy discussion on the state of Social Security and strategies to strengthen its future
• Keynote Speaker: Martin O’Malley, former Commissioner of the Social Security Administration
• When: Wednesday, Sept. 9, 2026, from 6:00 p.m. – 7:30 p.m. CDT
• Where: The Tom and Ruth Harkin Center at Drake University (Des Moines, IA) and livestreamed on The Harkin Institute YouTube Channel
• Tickets: Reserve your spot on Eventbrite

Check out The Harkin Institute YouTube Streams to watch archived policy talks and access live event streams.

— Mandy McClure, Harkin Institute

Here is the operational schedule for rec services and facilities for the first week of classes (Aug. 24–30):

Facility Schedules

Bell Center:

• Monday–Thursday: 6:30 a.m. – 10:00 p.m.
• Friday: 6:30 a.m. – 9:00 p.m.
• Saturday & Sunday: 12:00 p.m. – 4:00 p.m.

Pool: Check reservation availability and lap swim times at rec.drake.edu.

Underground Fitness: Closed

Tennis Center: Closed

— Allison Bjork, Rec Services

As we begin the new academic year, please note that the University updated its whistleblower reporting service provider over the summer. The Mitratech Ethics Hotline (Drake Ethics Hotline) has officially replaced the NAVEX EthicsPoint platform.

Functionally, the reporting process remains the same. The Drake Ethics Hotline allows community members to report ethics and compliance concerns anonymously while enabling ongoing dialogue with select University administrators.

How to Submit a Report:
Reports can be made online at report.syntrio.com/drake or by calling 877–853–5263.

Questions?
For questions, contact Samantha Nordstrom at samantha.nordstrom@drake.edu.

— Samantha Nordstrom, Title IX Coordinator & EEO Specialist

As the semester gets underway, students, faculty, & staff can use Drake’s online technology resources anytime and from any device. Read more about these resources (and bookmark them now) so they’re easy to find when you need help.

Start with the University Service Portal

Visit https://service.drake.edu to submit a technology request, check the ITS Support Center’s hours and phone number, or search the ITS Knowledge Base.

What’s great is you don’t need to know how the portal is organized to find what you need. Use the search box at the top of any page to look for a service, article, or topic.

The Knowledge Base includes hundreds of articles on common questions and tasks, including:

• Connecting devices to Drake’s wireless networks
• Activating a wired connection in a residence hall room for streaming or gaming devices
• Setting up a backup multifactor authentication method
• Troubleshooting common technology issues

Because the Service Portal is available 24/7 from computers, phones, and tablets, you can still search for answers or request help when your primary device isn’t working.

Manage Passwords and MFA

Visit https://password.drake.edu to manage your Drake password, security question, and multifactor authentication devices. You can also use the “Forgot password” option if you’re unable to sign in.

Drake passwords are valid for two years. Adding a backup MFA method will help prevent an account lockout if your phone is lost, replaced, or unavailable.

Contact the ITS Support Center

If these options don’t resolve your issue, submit a ticket through the University Service Portal at https://service.drake.edu or call the ITS Support Center at 515-271-3001.

You can also visit the ITS Support Center in the lower level of Carnegie Hall while we’re open. If possible, bring the device you need help with. Current hours are always posted on the University Service Portal.

Welcome Week hours, Aug. 17–23:

• Monday–Tuesday: 8 a.m.–4:30 p.m.
• Wednesday–Friday: 8 a.m.–6 p.m.
• Saturday: Closed
• Sunday: 1–8 p.m.

Regular semester hours beginning Monday, Aug. 24:

• Monday through Thursday: 8 a.m. – 9 p.m.
• Friday: 8 a.m. – 4:30 p.m.
• Saturday: Closed
• Sunday: 3–8 p.m.

— Becky Klein, ITS

Intramurals are kicking off strong to start the year. Here is the schedule of upcoming sports and their registration deadlines. Sign up for all intramurals using the DrakeRec app or by visiting the registration portal online.

Volleyball Tournament:

Registration deadline: Aug. 26 at 4 p.m.
Tournament date: Aug. 27 at 6:30 p.m.

6v6 Indoor Volleyball:

Registration deadline: Sept. 2 at 4 p.m.|
Season start: Sept. 8

Outdoor Soccer:

Registration deadline: Sept. 3 at 4 p.m.
Season start: Sept. 9

NFL PickEM:

Registration deadline: Sept. 9
Season start: Sept. 9

 — RJ Hurd, School of Education