Category Archives: For Students Archive

Inquiry opportunities for Heritage and Holocaust Travel Seminar

Faculty co-leaders Gesine Gerhard and Dorothy Pisarski are offering two more opportunities to inquire about Heritage and Holocaust, the travel seminar to Germany and Poland which departs May 30.

Details about the travel seminar, which includes visits to several concentration/extermination camps and cultural and heritage sites, are located in our travel blog https://heritageandholocaust.blogspot.com/ as well as in Drake’s Terradotta system https://drake-sa.terradotta.com/.

Join us Tuesday, Jan. 25, at 3 p.m. or Thursday, Jan. 27, at 2 p.m. using passcode 768879 for the Zoom link (which is also available in our Terradotta site) https://drake-edu.zoom.us/j/87312589175?pwd=byt1c2JSYWNwcEYzSE9EQlJ0RmlJUT09.

— Dorothy Pisarski, School of Journalism and Mass Communication

Back to campus ITS update

Welcome Back! Here’s what’s new over winter break from ITS as well as a reminder of what ITS offers and how to get assistance if needed.

Multi-Factor Authentication (MFA) now required: ITS rolled out multi-factor authentication across campus. This means you’ll need an additional method of proving your identity every time you log into key campus systems including myDrake, Blackboard, Self Service (formerly MyDUSIS), and Touchnet. This will help keep your information, and campus information more secure. Learn more at Using Multi-factor Authentication (FAQ).

MyDUSIS is now Self Service: The MyDUSIS link in the Commonly Used Apps section of myDrake was changed to Self Service and takes you to a new landing page–see Navigating Self Service (How-to). Additionally, other former MyDUSIS-related links have been renamed or removed as Self Service has prominent links to access key functions. You’ll see new screens for your student profile and will now need to use MFA to access Self Service screens. Learn more about the changes in these Self Service Guides for Students.

Proxy Access: A new method, Proxy Access, is now available for students to allow parent/guardian(s) access to their information (see Authorizing Proxy Access (How-to) for instructions). If you had previously authorized your parent or guardian, you’ll need to re-enroll them in the new system before February 1.

IT Service Portal: You can visit the IT Service Portal at service.drake.edu/its 24/7 to browse for tech guides, see what Drake ITS offers, or request assistance with a tech issue.

Support Center: The ITS support center is located in the lower level of Carnegie Hall. Walk-in support is available Monday–Thursday from 8–6:30 p.m. and Fridays from 8–4:30 p.m. Phone support is available 24/7 by calling 515-271-3001 or you can report an issue using the IT service portal.

ITS News & Announcements: Information on outages, new initiatives, and other news can be found at drake.edu/its, on service.drake.edu/its, or by following @DrakeITServices on Twitter. Want outage notifications texted to you? Opt in by texting DrakeITS2021 to phone number 226787. We also include regular announcements in OnCampus.

Live in the residence hall and want to connect a new game console or streaming device? Follow the instructions at Connecting a Game Console, Smart TV, or Streaming Device to the Drake Network (How-to) to connect wirelessly. Want a wired connection? Submit a Wired Network Issue to request one.

Looking for an on-campus job? ITS is hiring student techs. As a student tech, you support students, faculty, and staff with day-to-day troubleshooting of campus-wide technical resources. No prior IT support experience is needed-all majors encouraged to apply. Training will be provided. Apply to be a student tech from the Handshake link in myDrake today.

Need online training resources? Check out our curated list at Technology Training Resources for Students.

New and not sure where to get started? Visit service.drake.edu/its/newstudents.

—Carla Herling, ITS

Federal student loan relief extended through May 1

On Dec. 22, the federal student loan payment pause was extended through May 1, 2022. The loan repayment/collection pause and the 0% interest rate were previously scheduled to expire on Jan. 31, 2022. Read more here. Keep reading for additional announcements concerning federal student loans.

On Oct. 6, 2021, the U.S. Department of Education announced a temporary period during which borrowers may receive credit for payments that previously did not qualify for Public Service Loan Forgiveness. Learn more about this here.

Federal student loan servicers Navient, PHEAA (FedLoan Servicing), and Granite State have announced plans to stop servicing federal student loans. Borrowers currently assigned to these servicers can learn more about the USDE’s transition plans here.

— Ryan Zantingh, Student Financial Planning

Announcements impacting federal student loan borrowers

Over the past several months the U.S. Department of Education (USDE) has issued several announcements and resources that are of interest to federal student loan borrowers.

The COVID-19 emergency relief for federal student loans, including the loan repayment/collection pause and the 0% interest rate, will expire on January 31, 2022. Learn more about what to expect here.

On Oct. 6, 2021, the U.S. Department of Education announced a temporary period during which borrowers may receive credit for payments that previously did not qualify for Public Service Loan Forgiveness. Learn more about this here.

Federal student loan servicers Navient, PHEAA (FedLoan Servicing), and Granite State have announced plans to stop servicing federal student loans. Borrowers currently assigned to these servicers can learn more about the USDE’s transition plans here.

— Ryan Zantingh, Student Financial Planning

J-Term Prevention Ambassador training

Prevention Ambassadors help ensure that sexual and dating violence prevention conversations continue to happen across campus. As a Prevention Ambassador, you will be equipped to lead inclusive and meaningful conversations about how to create a safe campus environment.

The J-Term training will be virtually and you must be able to attend all three sessions.

We will hold trainings on the following dates:
Monday, Jan. 3, Jan. 10, and Jan. 17 from 1:30–4 p.m. OR
Tuesday, Jan. 4, Jan. 11, and Jan. 18 from 9:30–12 p.m.

Sign up

In the spring, we will have a new and revamped Prevention Ambassador model. If you have an interest in being more involved, we will meet regularly to continue our education, facilitation skills, and event planning. Involvement after training is not a requirement.

— Lynne Cornelius, Violence Prevention & Programming

Textbook rentals due Dec. 21

The deadline to return fall rental books is Dec. 21. You may return in-store or ship back at your expense. For shipping, the check-in form is located within your rental account at universitybook.com. The bookstore will remain open through Dec. 23 for any late returns or shipments. Please remove any sticky notes or flags and unfold any bent pages.

Damages: We will not accept returns of books with broken spines, ripped or missing pages, excessive writing or highlighting or water damage. We didn’t sell it to you in that condition, so we will not accept it back. If your book falls under that category you will have to pay the difference between the original rental price and the purchase price to buy it outright.

Keeping the book: If you want to keep the book, you can buy it outright by paying the difference between the original rental price and the purchase price. You have until Dec. 21 to make that selection.

— Kyle McVay, University Bookstore