Category Archives: For Staff Archive

Why you should use a password manager

You probably know it’s a bad idea to use “password,” your pet’s name, or your birthday as a password. But the worst thing you can do with your passwords is reuse the same ones across multiple sites. If even a single account is compromised in a data breach, no matter how strong your password is, hackers can easily use it to access your other accounts.

The average person has at least 50 passwords. Remembering strong passwords for that many sites is nearly impossible without resorting to some sort of trick. The best trick is to use a password manager.

A password manager is a secure, automated, all-digital replacement for the little notepad, sticky note, or unencrypted Word or Excel file where you might keep your passwords now. Password managers generate strong unique passwords for each of your logins, and store all of your passwords—and, if you choose, your credit card numbers, addresses, bank accounts, and other information—in one place, protecting them with a single strong master password. As long as you remember your master password, your password manager will remember everything else, filling in your username and password whenever you log into a site or app on your computer or phone.

While many web browsers have integrated password managers, those options are not ideal as they generally store passwords on your computer in an unencrypted form. This means someone could access your computer’s password files and view them in clear text. Using a dedicated password manager that stores passwords in an encrypted file is a far superior solution.

While ITS does not recommend any specific password manager, there are a variety of options available for little to no cost. Taking the time to install and learn how to use a password manager greatly increases your security profile and makes it easier to enter your credentials, especially on a mobile device.

Protecting passwords is a critical step in maintaining online security. Remember to never enter your login credentials on a website unless you have verified its authenticity. Be especially wary when clicking on links in emails that take you to sites asking for a username and password. To help you recognize fraudulent sites, ITS will continue to simulate phishing and assign training to those most susceptible. If you believe you’ve been targeted by phishing, see Reporting a Phishing Message (How-to).

— Chris Mielke, ITS

Great Colleges To Work For survey: Focus area progress report

A few weeks ago, you read about the three focus areas identified from Great Colleges To Work For (GC2WF) survey results. Last week, we started asking for detailed feedback on the first priority: ensuring a consistent and robust cascade of communication.

Communication has been a focus area based on GC2WF survey results for the past several years. Instead of doing what we have done in the past, we wanted to dig deeper—as the GC2WF survey results provide big-picture insight but not necessarily detail. Last week, we facilitated two brain-storming sessions and we shared a pulse survey both focused on just this first priority. The short survey will only take a minute to complete. It remains open through Oct. 5.

While the brainstorming sessions were not well-attended, those who did participate brought forth meaningful feedback and great ideas. Based on that, and initial pulse survey results, some themes are already emerging. The most prominent is that employees desire greater opportunities to provide input and be heard. Additional themes include:

  • Leadership Visibility: Many faculty and staff would appreciate increased visibility of leadership and more face-to-face interactions, especially after the separation and isolation experienced during the pandemic.
  • Townhalls/Team Meetings: Townhalls and department/unit meetings facilitated by the relevant President’s or Dean’s Council member appear to be meaningful to both faculty and staff. Such events should reserve time for questions and discussion and not merely be events for information flowing out.
  • Institutional and Departmental Planning: Additional opportunities to get involved in planning—both at the institutional level and within departments—would be appreciated. There seems to be continued interest in utilizing focus groups, task forces, surveys, and pro-actively engaging faculty/staff who are subject-matter-experts in the area.
  • Training for Managers: Training for front-line managers to better appreciate the connection between communication and employee engagement and active-listening would be valuable. Additional manager training may also help level-set, as there seems to be wide variations in how employees view the effectiveness of their mangers in communicating.
  • Leverage Faculty Senate & All Staff Council: Better utilize and leverage these bodies for sharing information, collaborating on projects and improvements, and using as sounding boards.
  • Benchmarking: Fresh benchmarking on best practices internal communication—not just within higher education but other industries, too. Information sharing is something that evolves and requires a complex solution, given employees’ varied preferences.

If you have additional ideas or suggestions relating to this focus area, there is still time to respond to the survey. Please also feel free to share thoughts directly with Nate or Maureen. In fact, if you have thoughts, ideas, or suggestions relating to the GC2WF survey in any way, please reach out to us. We want to take more intentional and meaningful steps to respond and react to the survey responses. Let us know if there are additional efforts we should be considering.

Once the pulse survey period is closed, we will work on a more comprehensive outline of areas for improvement, reconsideration, and innovation and go from there.

Later this month, we will turn our attention to the second priority area focusing on facilitating reconnection and attending to our culture. We will again provide opportunities for you to provide insight and input into how to make improvements in this important area.

— Maureen De Armond, Human Resources, and Nate Reagen, Office of the President

Task force on remote work finalizing recommendations

The task force that was assembled to consider the future of remote work and flexible schedules for staff is finalizing its general recommendation and will soon be soliciting the feedback of University leadership.

The task force first met on June 29 and has been diligently working to consider how Drake may best take the lessons learned from the pandemic to rethink and modernize its policies and practices guiding when, where, and how staff work.

“Following the valuable feedback received from campus, the task force has been focused on bringing a more modern look and feel to the proposed policies and guidance. We are working toward building a framework that will stimulate workplace culture and be sustainable for the future,” said task force member Heather Travis, associate chief financial officer/controller.

Once the President’s Council has had the opportunity to review and consider the task force’s recommendations, the task force will schedule a virtual “Task Force Debrief,” where staff can learn more about the collaborative process the task force applied to its work, including the importance of the feedback provided in the staff survey. This would also be a good opportunity to hear ideas and suggestions on where the task force approach may work in other policy, operational, and strategy spaces.

The task force will share additional details with campus about its recommendations and outline next steps once it is clear which recommendations are being adopted. It is possible the President’s Council will have some suggestions that will require an additional round of work by the task force. In short, we want to be transparent with campus, but we also want to be sure that the final versions of recommendations are shared to avoid confusion or the circulation of outdated drafts.

The task force does want to share now that the approach it is recommending is to consolidate remote work and flexible work options into one holistic policy, a Customized Work Arrangement Policy. If that policy moves forward, it will undergo Drake’s normal policy review process, where it will be posted for comment for at least 15 days. Any staff member with a question, comment, or suggestion will be empowered to share their thoughts through the existing policy review process.

The task force is excited to be wrapping up this stage of the work and is looking forward to next steps.

— Maureen De Armond, Human Resources

All Staff Council and HR to host virtual town hall for staff

All Staff Council (ASC) and Human Resources are teaming up to facilitate a virtual town hall for staff tentatively planned for Friday, Oct. 22, at 1:30 p.m. While we want staff members to feel comfortable, empowered, and encouraged to bring questions to the town hall, we want to gage the amount of time needed to have a productive and meaningful dialogue. Consequently, we invite staff to submit questions to ASC ahead of time.

Final decisions regarding the meeting date and time will be based on the topics and volume of questions received. We ask that questions be of general interest to staff and can be directed to All Staff Council and/or Human Resources. We will reserve time during the town hall for interactive dialogue but believe we can best plan and schedule the event if we have some sampling of the ASC and HR questions that are top of mind for staff.

At present, HR’s new Executive Director Maureen De Armond will kick off the event with a few comments about early observations at Drake and describe some of the HR initiatives staff should expect to hear more of in the coming months.

Members of the ASC Executive Committee, including Andy Verlengia, Jenny Jones, Sara Heijerman, and Linda Feiden, will be present to share information about upcoming ASC events and describe some of the ASC priorities for the academic year.

If this sounds like an event you are interested in attending, save the date: Friday, Oct. 22, at 1:30 p.m. As soon as we solidify the date and time, we will provide an update with meeting details.

Andy Verlengia, Director, Alumni Relations

Tuition exchange applications now open for 2022–2023

Full-time employees in a regular position at Drake are eligible to participate in two tuition exchange programs, which offer waived or discounted tuition at other participating institutions for employees, their spouse/partner, or eligible dependent(s).

Those wishing to apply for tuition exchange in the 2022–2023 academic year can apply now. Applications are only for students not currently participating in tuition exchange—those who are receiving tuition exchange during this academic year will automatically be re-certified for consideration in the 2022–2023 academic year (assuming the employee is still eligible).

There are three main steps in the tuition exchange application process:

  1. Employee submits the tuition exchange application (and the student should also apply for admission at the schools listed on the application).
  2. Drake’s Office of Student Financial Planning will confirm and certify the employee’s eligibility to participate in the tuition exchange program. This is done on a rolling basis as applications are received.
  3. Each school listed on the application will determine whether they can offer the student a tuition exchange award.

Schools have different application deadlines and timelines for announcing award determinations. It is the employee’s responsibility to submit the tuition exchange application early enough to allow time for step #2 to be completed in advance of each school’s deadlines.

Details about each of Drake’s tuition exchange programs are provided below:

Tuition Exchange, Inc. (TE)
TE has over 670 participating schools. Visit tuitionexchange.org to learn more, view participating schools, and to submit an application.

Council of Independent Colleges & Universities Tuition Exchange Program (CIC-TEP)
CIC-TEP has over 440 participating schools. Visit cic.edu/tep to learn more, view participating schools, and to submit an application.

Ryan Zantingh, Director of Financial Aid

In Memoriam: James G. Lindberg

 It is with heavy hearts we share the passing of James Lindberg, professor emeritus of organic chemistry at Drake University. James passed away at age 81 on Sept. 23, 2021, at Bright Kavanagh House after a very short bout with pancreatic cancer. A Celebration of Life will be held in the future. James was a beloved and highly respected professor at Drake for approximately 34 years who will be missed dearly by his students, fellow colleagues, and friends. He published and presented a number of scientific papers; however, his passion was teaching. In lieu of flowers or gifts, James requested that you support education in its most inclusive expressions: Montessori, public schools, private and public colleges and universities. Online condolences are welcome at www.IlesCares.com. Read James’ full obituary.

University Book Club discussion Oct. 5

The University Book Club (a program of All Staff Council, Cowles Library, and Human Resources) is preparing for its first book discussion of the year. Please email Sara Heijerman or Dan Chibnall if you would like to participate in the first Zoom discussion on Oct. 5 or if you would like to be added to the book club’s email list or Microsoft Teams group.

If you didn’t get a chance to read The Midnight Library, feel free to check the list below to see if another book on this year’s schedule catches your eye.

October 5 – The Midnight Library – Matthew Haig

December 15 – Rising Strong – Brené Brown

January 20 – The Premonition: A Pandemic Story – Michael Lewis

March 3 – Deep Work: Rules for Focused Success in a Distracted World – Cal Newport

May 10 – The Rose Code – Kate Quinn

July 20 – Carry On: Reflections for a New Generation – John Lewis

We look forward to our discussions with you this year – both in person and virtual discussions are always a lot of fun, and it’s a great way to get to know people from other departments!

— Sara Heijerman, Student Services Center

Support for collaborating with global partners

As a globally engaged institution, Drake University continually seeks cooperation with higher education institutions, government, and non-governmental entities throughout the world. Drake currently maintains 15 active partnerships in 13 countries. Learn more about our global partners.

Faculty and staff are essential for sustaining active collaboration with Drake’s global partners. This collaboration may include providing international academic experiences for students, faculty research and scholarship, teaching and mentoring, joint curriculum development, or other initiatives. We also encourage faculty and staff to seek out new opportunities to engage with international universities and institutions.

Support for Faculty and Staff
In addition to resources and funding available through Global Engagement, Professors Sally Haack (CPHS) and Inbal Mazar (A&S) will be hosting conversations with interested faculty and staff throughout the 2021–2022 academic year.

The first in-person conversation “Establishing and Enhancing Transnational Partnerships” will take place on Wednesday, Oct. 6 at 10 a.m. It will be an opportunity to exchange existing ideas about global partnerships work and learn new ones. Registration is encouraged but not required. Learn more and register

If you are interested but unable to attend during this time, please email sally.haack@drake.edu and inbal.mazar@drake.edu regarding additional opportunities to meet.

2021 IDEAS Grant
Professor Haack and Professor Mazar are serving as faculty fellows as part of the 2021 IDEAS Grant Program. Drake was one of 26 U.S. institutions selected from a pool of 132 proposals to receive the IDEAS Grant, awarded by USA Study Abroad and World Learning. Grant funds will be used, in part, to develop new partnerships to support academic, professional, and experiential learning opportunities. Learn more about the IDEAS Grant.

— Hannah Sappenfield, Global Partnerships Coordinator

Access and Success offers a variety of resources: Coaching, tutoring, workshops, and more

Access and Success is a resource that offers academic coaching, disability services, and tutoring. We also offer workshops and webinars on a variety of topics.

If you have a student who could benefit from coaching in areas such as developing more effective study habits, building a time management routine, or addressing motivation challenges, refer them to Access and Success, and we will help them out.

Our next workshop, Tests and Time, is coming up soon. Check out our website for more information: Access & Success Workshops.

Michelle Laughlin, Access and Success