Category Archives: For Staff Archive

2021 Great Colleges to Work For Survey: Focus on culture

As the annual Survey on Administrative Services wraps up, we will turn our attention back to the focus areas derived from Drake’s second important annual survey: Great Colleges to Work For (GCTWF). You may recall from past OnCampus articles on Sept. 14, Sept. 21, and Oct. 5, that three focus areas were identified for this year:

  1. Ensure consistent and robust cascade of communication;
  2. Facilitate re-connection and attend to our culture; and
  3. Leverage internal professional development opportunities for leaders.

In September and the first part of October, we concentrated on the first focus area. We conducted a pulse survey, facilitated two brain-storming sessions, presented responses to the President’s Council, communicated with managers about best practices, and did our best to keep campus informed of our steps and findings. In addition to communicating within their chain of supervision, we encourage faculty to regularly connect with the Faculty Senate. Similarly, we encourage staff to stay or get involved with All Staff Council.

Human Resources and All Staff Council collaborated on a town hall last week. Later today, there will be a town hall addressing the budget. Opportunities like these are great for employees to directly hear from and ask questions of leaders and departments. Our hope is that these collective efforts enhance the flow of communication. Next year’s GCTWF survey results will show us whether these efforts made an impact. We certainly hope so.

Now, on to the second focus area that speaks to re-connecting and attending to our culture.

The global pandemic has been disruptive, to say the least. There were times when we pulled together and other times when many of us were very isolated. How do we now move forward? How do we reconnect with our Core Values and Mission? How do teams claw back cohesion and collaborative practices if those have been not attended to? How do we maintain our focus on our students, while many of us still feel distracted by what we’ve just been through? These are tough questions and there are not simple, clear answers. So, where do we go from here?

Luckily, the both of us served on the task force focusing on remote work and flexible schedules for staff. That group spent some time discussing culture and collaboration. We will pull together some of those ideas and thoughts in our next OnCampus piece. Additionally, instead of another pulse survey or more brainstorming sessions, we would like to spend some time with focus groups. We want people with ideas, suggestions, and solutions to participate. People who know the institution and who want Drake’s culture to be strong, positive, welcoming, and supportive. If you have time, interest, and ideas, please consider attending one of these two focus group sessions:

  • Wednesday, Nov. 3, from 9–10 a..m. Join here.
  • Friday, Nov. 5, from 1–2 p.m. Join here.

If you have ideas or suggestions but no time or interest in participating in a focus group, that’s okay. We still want to hear from you. Please email drakehr@drake.edu and just use the subject line: “Our Culture,” and tell us what’s on your mind. We will provide campus an update on next steps, once we are on the other side of the focus groups and a review of any related emails. Please be watching for more follow-up new on the GCTWF survey results in the coming weeks!

— Maureen De Armond, Human Resources, and Nate Reagen, Office of the President

Text adoptions due Nov. 1

Reminder: J-Term and Spring semester textbook adoptions are due Nov. 1.

January and Spring terms are hovering around 15% complete, while the Law School is at 40% compared to last year.

Savings for students: Timely book adoptions means we can source used book from our distribution centers and leverage our network of 1,200 campus across the U.S. and Canada. Used books save students up to 80% compared to brand new books.

Student Success: Studies have shown that students who have all required material on the first day of class have better academic outcomes than those who do not. Timely book adoptions give us time to order material and have it on the shelf before the first day of class.

Production and Shipping Delays: Our business like many others are still facing struggles as a result of the pandemic. Our vendors are still facing staff shortages, production delays, and shipping backlogs. With our early request date, we are purchasing books earlier to allow more time for our partners to get us these vital supplies for students.

You can submit adoptions by using the Follett Discover tool in myDrake or send me a message directly by email or phone. Even if you are not using University Bookstore supplied materials, please let us know. We need to notate that information to be transparent to the students when they are registering for classes and shopping our store.

— Kyle McVay, University Bookstore

Budget Town Hall today at 1:30 p.m.

All faculty and staff are highly encouraged to attend a budget town hall presentation with President Martin and myself for an update on FY21, FY22, and beyond. The meeting will be held via Microsoft Teams on Tuesday, Oct. 26, from 1:30 to 2:30 p.m.

You must be logged into the Drake network (either remotely or on campus) to attend. Due to the large group size, Q&A will be handled via the Q&A feature in Teams.

Thank you for your participation in advance.

— Adam Voigts, Chief Financial Officer

Trick or Treat at Old Main Nov. 1

Old Main will be open for Trick or Treat fun on Monday, Nov. 1, from 3–4:30 p.m. Faculty and staff are invited to bring their children or grandchildren to visit office to office, and get one-more use out of that Halloween costume.

In accordance with Drake’s COVID-19 policy, please make sure the children are wearing masks over their mouths and noses.

— Drinda Williams, Provost’s Office

Updates to Blackboard Learn Ultra category in IT Service Portal

ITS has been working to streamline and consolidate our service options in the IT Service Portal over the last year to make it easier for faculty, staff and students to know which service to use. The most recent changes have taken place in the Blackboard Learn Ultra category.

Where there were previously a number of services available to choose from, there are now only two options: Blackboard Learn Ultra Issue and Blackboard Learn Ultra Request.

The Blackboard Learn Ultra Issue will continue to be used in the same way as in the past. If you have an issue, are seeing errors, or need assistance with troubleshooting a problem, submit a Blackboard Learn Ultra Issue.

The new Blackboard Learn Ultra Request option combines multiple previous ticket types into one. Use the Blackboard Learn Ultra request for any of the actions below:

  • Add/change/remove user access
  • Consultation on how to best use Learn Ultra features
  • Training
  • Create custom course/site
  • Merge courses
  • Restore archived course
  • Share/copy course content

When you submit your request, the form will guide you through a series of questions to determine the nature of your request and ensure you provide the necessary information for ITS staff to assist you.

The IT Service Portal is the preferred method of requesting assistance from ITS staff and allows for the best experience.

— Karly Good, ITS

Support first-generation students

First-generation college students are an important part of the Drake community—about 14% of our campus community are first-gen students. Drake defines this as a college student whose parents/legal guardians have not received a bachelor’s degree from a four-year university. The office of New Student Programs offers resources and programs to support first-generation students at Drake. We will be celebrating National First Generation Student day on Nov. 8. We would like to include first-generation faculty and staff in this celebration. First-generation faculty and staff can play a huge role in supporting and mentoring first-gen students.

If you are a faculty or staff member that identifies as first-generation and would like to participate in first-generation student programs and connect with these students, please email Marina Verlengia at marina.verlengia@drake.edu.

— Marina Verlengia, New Student Programs

All Staff Council presents: Walking the Dog

Grab your walking shoes and join the All Staff Council in walking the Bulldog Mile every Friday at noon through Nov. 19.

It’s simple: show up at the start of the Bulldog Mile (sidewalk southeast of the Olmsted Center) and follow the signage and large blue paw prints while enjoying the fresh air and a conversation with a colleague. An ASC committee member will greet you (weather permitting), and walk the Bulldog Mile with you. We look forward to seeing you there!

Sydni Jennings, On behalf of All Staff Council

Virtual town hall for staff Oct. 22, hosted by HR and ASC

All Staff Council (ASC) and Human Resources are looking forward to co-hosting a virtual town hall for staff on Friday, Oct. 22. It is scheduled to start at 1:30 p.m. and can go as late as 3 p.m., depending on the number of attendees and questions. Attend via Teams here. We know this is a busy time of year for everyone, so if you cannot make the town hall, we will provide a summary along with a link to a recording in next week’s OnCampus.

So far, we have received many thoughtful questions. If you have a burning question, there is still time to submit questions to ASC. We have received a few questions we thought we could answer here in hopes of reserving as much time as we can at the town hall for the more complex and discussion-provoking topics.

We look forward to receiving more questions. Your questions will help us plan the agenda. We hope to see you at the virtual town hall!

Q: If you are able to share more about the benefits of using Broadlawns at this time with us, that would be great!

A: Great question! Please check out next week’s OnCampus for a bit more information. But note, Open Enrollment starts Nov. 1. Throughout the month, HR will be sharing a lot of information about benefits for plan year 2022, including additional details about the new Broadlawns partnership, which takes effect on Jan. 1. With the start of Open Enrollment, HR also will be rolling out a beautiful digital benefits guide that we think will be really helpful to employees and their families. It will contain core information about Broadlawns pricing, but more detailed information will be provided throughout the month of November. Keep an eye out for HR communications in November.

We are happy to share that Broadlawns will have a presence at the Benefits Fair on Nov. 4 from 9 a.m. to 11 a.m. at Parents Hall South.

As a reminder: if you ever have specific questions about your benefits, please feel free to directly contact Drake’s Benefits Specialist Marlene Heuertz (marlene.heuertz@drake.edu).

Q: Could we allow rollover of a certain number of vacation days into the following year that need to be used by a specific deadline?

A: This question comes up frequently. Unfortunately, this is not an option that is available with our current leave structure, as we are not able to carry over the financial liability from one fiscal year into the next. True, we did allow this once due to COVID—as an exception—with review from our tax accountants.

This is not to say that we cannot revisit how vacation leave, sick time, and other forms of leave are handled at Drake—but that would be a big (big) project. It may be helpful to gauge how pressing this is compared to other projects that will also be time consuming—we can revisit this at the town hall, if there is interest.

In the meantime, we encourage all staff to plan out vacations with the ebbs and flows of the academic year in mind. We understand COVID has made such planning extremely difficult in the past two years and we know it has been frustrating to see unused vacation time end with the fiscal year. Let’s all hope that planning will be easier in 2022.

Q: Are you considering letting us use sick time to cover the time of annual appointments?  With us now having to go to our PCP for our insurance coverage, it would be nice to be able to use sick time and not vacation for these appointments.

A: Another great question. We had to do some historical research to get to the bottom of why the current sick leave policy is drafted like it is. Turns out, way back in June of 2004, someone asked this same question! Drake recognized that we really do want to encourage staff to seek routine and preventative care. At that time, the decision was made to not revise the sick leave policy, but instead to provide staff with a second personal day. The short answer: the reason why staff get two personal days per year is because one of them was intended to be used for routine and preventative care. People hired since 2004 would not necessarily know this history, so there you go.

Q: Under what conditions are staff empowered to tell their manager they don’t want to have in-person meetings, but would rather hold them via Teams or Zoom?

A: An employee certainly could ask whether there is an option to attend a meeting remotely. However, managers do get to direct their employees to attend meetings and events in person. The only conditions where an employee could arguably refuse to follow such directions would be if the employee was out on protected leave (like FMLA) or sick and physically unable to come to work. Without knowing more about what the question-asker has in mind, this is the short answer. If there is a follow-up question, please submit it!

Q: What options will be open to staff moving forward for remote work?

A: We know staff are really anxious to learn more about this important topic! The task force reviewing remote work, flexible schedules, and the like has finalized its recommendations. Those recommendations were just presented to the President’s Council on Oct. 13. Please see today’s OnCampus with a separate article on the task force’s work. It provides more details about what happens next.

— Andy Verlengia, on behalf of All Staff Council; Maureen De Armond, Human Resources