Category Archives: For Faculty Archive

Proposals open for first year J-Term experience

Faculty and staff are invited to submit course proposals for the First Year J-Term Experience pilot program. The purpose of the First Year J-Term Experience is to help students apply reflective, experiential learning focused on one pillar of the institutional mission: meaningful personal lives, professional accomplishments, and responsible global citizenship. This zero-credit opportunity will provide students with a transcriptable experience.

The course proposal is open until August 6: drake.qualtrics.com/jfe/form/SV_7TFNRIrFe7uwi7c

More information is available on the First Year J-term Experience website: drake.edu/dc/j-termexperience/2022first-yearexperiencepilotprogram/

— Laura Shell, Academic Success & Retention

Ransomware threat in higher ed is rising

Ransomware attacks don’t just affect businesses; colleges and universities are also prime targets for attacks. Within the last thirty days, educational organizations have been the target of more than 6.1 million malware attacks, while the second-most affected industry (business and professional services) has only seen 900,000 attacks. An analysis of ransomware campaigns within higher education found that ransomware attacks against colleges and universities have more than doubled since the onset of the coronavirus pandemic. In addition to increased frequency, the average ransom demand grew from an average of $8,000 in 2018, to $170,000 in 2020. Some high-end demands have exceeded $1 million.

The FBI’s Cyber Division recently warned that ransomware poses a growing risk for higher education, as cybercriminals are focusing on colleges and universities. This warning hit home in June as Des Moines Area Community College (DMACC) was forced to temporarily shut down operations as a result of a ransomware attack.

Warnings from the FBI and the recent DMACC incident are reminders to remain ever vigilant in protecting University data. Be careful with every email you receive, especially those that ask you to click on a link or verify personal or financial information. To assist with recognizing fraudulent emails, especially in light of this continuing trend, ITS will continue to simulate phishing and assign training to those most susceptible as part of our larger cybersecurity strategy. If you believe you’ve been targeted by phishing, see Reporting a Phishing Message (How-to) for next steps.

—Chris Mielke, ITS

Sources:
https://er.educause.edu/articles/2021/6/the-increasing-threat-of-ransomware-in-higher-education

https://www.desmoinesregister.com/story/news/education/2021/06/15/ransomware-attack-dmacc-online-classes-canceled-tuesday-des-moines-community-college-cybersecurity/7697802002/

Cell phone policy updated

Drake University has updated the Cellular Phone Policy that was originally developed in 2009.  The University will continue to not own cellular phones for the use of individual employees except in limited situations. Employees whose job functions include the frequent need for a cellular phone may receive a stipend, in the form of a cell phone allowance. Eligibility for the cell phone allowance will be confirmed by managers and approved by the applicable President’s Council member in accordance with eligibility factors listed in the policy. The amount of the cell phone allowance is changing to be more reflective of cellular phone billing practices while still acknowledging that job functions may require some level of business-related use of an employee’s personal cell phone.

All interested members of the Drake community are encouraged to review and comment on these policy revisions by July 26, 2021. The policy is slated to be effective as of August 1, 2021.

Preparing for Learn Ultra 

Below are some opportunities to help you become proficient in Blackboard Learn Ultra Courses before Fall 2021.

Training Options

Blackboard YouTube Playlist
Follow the Blackboard YouTube playlist for access to 50+ video tutorials on the Ultra Course Experience.
NOTE: This option may cover tools unavailable at Drake and may not provide rationale for decision making.

Drake Online “Design Dialogue” Sessions
Drake Online staff hosted a series of “Design Dialogues” each focusing on a different topic related to Blackboard Learn Ultra. Recordings of the Design Dialogues are available on their Faculty Resources page.

Blackboard Learn Ultra Instructor Orientation course
The Blackboard Learn Ultra Instructor Orientation course is available in Blackboard Learn. Every Drake faculty member has been enrolled as a student in this self-paced course. We strongly encourage you to complete this course so you can start preparing for fall. If you cannot locate it or need access, please submit a Blackboard Issue request.

Understanding the Ultra Experience Webinar Recordings
The Understanding the Ultra Experience Webinar Series includes four topics, re-recorded monthly to reflect software updates. Please be sure to select the most recent series (at the bottom of the page):

NOTE: These Blackboard-sponsored opportunities require a one-time registration

  • Learn Ultra Base Navigation
  • Learn Ultra Course Design
  • Learn Ultra Course and 3rd Party Tools
  • Grading and Managing the Gradebook

Drake faculty members who have attended these webinars have found them incredibly helpful and worthwhile.

Hands-on Building in Ultra Sandbox Courses
Learn Ultra sandbox courses were made available to most faculty members in Fall 2020. If you don’t have a sandbox course in Learn Ultra and would like one or need any additional sandbox courses, please submit a Blackboard Site Creation request.

The sandbox courses:

  1. Provide a risk-free environment for hands-on practice in a Learn Ultra course.
  2. Allow you to build/prep a new course in Learn Ultra (which can later be copied into a live course, if desired).

Need More Help?

Contextual Help 
In the bottom right corner, of any page in Learn Ultra, look for the purple question mark and click on Blackboard Help to be re-directed to articles to help you learn more about the feature you are using.

ITS Service Portal 
Visit the Learn Ultra knowledge base category to see guides including Copying Courses in Blackboard Learn (How-to), which provides instructions on copying Original courses to Ultra. Additional Learn Ultra resources will be available soon.

FAQ Page
To learn more about the Blackboard Learn Ultra project, visit drake.edu/its/learnultra.

—Karly Good, ITS

Update: Campus printing changes

Drake printers/copiers are leased from and maintained by Laser Resources Inc. (LRI). Our current lease period expires this summer and we are entering into a new agreement with LRI. As part of this lease renewal, we are re-evaluating campus needs and trying to more effectively manage printing costs.

A project team, made up of staff members from ITS, Student Services, Finance, and LRI representatives, meets weekly. In June, LRI staff held initial meetings with representatives across campus to discuss printing, scanning, and copying needs for their departments.

Through information gathered in these interviews, it was determined that Drake would be unable to reduce the number of devices as much as originally anticipated. As a result, Drake will be keeping some of the current fleet of devices in addition to leasing new ones. There will still be a reduction in the number of printers, but in a way that better aligns with departmental needs.

LRI is currently working on a proposal to take back to the project team. Once that proposal has been reviewed, follow up meetings will be held to inform departments of expected printer changes and the replacement timeline for their area.

More specific information on which devices will be in each location, and other changes, will be shared in future OnCampus articles.

The project team has created an initial Frequently Asked Questions (FAQ) page at drake.edu/its/printing. Additional questions and answers will be added as the project progresses and more information becomes available.

—Kris Brewster, ITS

Fiscal year-end guidelines

With the University’s fiscal year-end (June 30, 2021) approaching, below are recommended guidelines for efficient and effective year-end processing of purchases.

Accounting for departmental expenses:
In accordance with generally accepted accounting principles, Drake is required to report transactions in the proper fiscal period. For that reason, expenses are recorded in the period when goods are received and/or services are rendered. In short, items expensed to a FY21 budget will need to be received before ‘end of day’ on June 30, 2021. Factors such as budget allocation, invoice receipt, or payment issuance would not have an impact on the application of expenses within a fiscal period.

Exceptions to this general rule apply when a benefit of service or receipt of item extends into multiple fiscal years. In such cases, the following guidelines will be applied.

  • Expenses less than $5,000: will be charged against the fiscal year in which the majority of the expense will be incurred. (For example, if a subscription is purchased for $3,000 and covers the period of 7/1/20 through 12/31/21, the expense would be charged to FY21)
  • Expenses greater than or equal to $5,000: will be split into the fiscal years according to the percentage of benefit received during each fiscal period. (For example, if a subscription is purchased for $10,000 that covers a period of 7/1/20 through 6/30/22, $5,000 would be charged to FY21 and $5,000 charged to FY22)

The University’s guidelines for year-end purchases are subject to external audit. As you make purchases during this period leading up to and overlapping our fiscal year end, it is important to note when the goods or services were received so they are expensed according to reporting requirements. If the timing of receipt is not clearly noted on the invoice, it would be beneficial to help call the receipt date to accounting’s attention by clearly marking the appropriate fiscal year for the expense, based on the above guidelines, on the pay request.

Please contact Jeni Baugher at x4509 or Jenifer.Baugher@drake.edu with any questions you might have.

Year-end timeline:
In order to facilitate efficient and effective year-end processing, the following timeline is recommended for the fiscal year ending June 30, 2021.

— Jenifer Baugher, Accounting

What is spear phishing?

Unlike regular phishing, which aims to hook anyone willing to bite (think: financial appeals from a Nigerian Prince), spear phishing attacks target a specific individual or organization for a “long con.” TechTarget offers the following spear phishing attack definition:

“Spear phishing is an email-spoofing attack that targets a specific organization or individual, seeking unauthorized access to sensitive information. Spear-phishing attempts are not typically initiated by random hackers, but are more likely to be conducted by perpetrators out for financial gain, trade secrets or military information.”

Spear phishing attacks are significantly more successful than generic phishing emails. According to a report from FireEye, “spear phishing emails had an open rate of 70 percent … 50 percent of recipients who open spear phishing emails also click on enclosed links, which is 10 times the rate for mass mailings.”

So, why are targeted phishing attacks so successful?
Hackers spend a lot of time and effort planning their spear phishing attacks. They design their fake emails to look as legitimate and authentic as possible to trick the intended victims. This means using imagery/graphics, design, language, and even email addresses that can pass as real when minimally inspected. Spear phishing emails are personalized and use specific information to lure in victims. Sometimes, these messages are tailored to look like they are sent by a manager or high-level executive. They also can be customized to appear to come from a company-trusted vendor. They don’t resemble traditional mass phishing emails, so the messages are often missed by spam filters and other email protections.

Finally, rather than trying for a quick attack, spear phishers are patient with their targeted attacks. They often use multi-stage attacks that involve malware downloads and data exfiltration which can take weeks or even months.

Spear phishing attacks consist of three main steps:

  1. Infiltration — Directing users to click on a malicious link that downloads and installs malware or leads them to a fraudulent website. Once on the fraudulent website, requests for vital information are made and the phisher can use the collected information or access to log in to the victim’s account.
  2. Reconnaissance — The phisher monitors and reads emails to learn about the organization and identify additional targets and opportunities.
  3. Extract Value — Using the information and knowledge gained over time, or even using the compromised email account itself, the attacker launches spear phishing attacks.

As mentioned earlier, spear phishing attacks often elude spam filters and other email security solutions. As a result, the only defense against spear phishing is diligence. You must use caution when you receive an email, even if it’s from a supposedly trusted source, that requests you to click on a link or share sensitive information.

ITS will continue to send simulated phishing emails in order to help the campus community learn how to recognize phishing attacks. Training is assigned to those who prove to be susceptible to phishing attacks. If you believe you’ve been targeted by phishing, see Reporting a Phishing Message (How-to).

— Christopher Mielke, ITS

Past BUILD classes available for viewing

During the past academic year, 432 faculty and staff participated in at least one virtual Bulldogs United in Learning Drake (BUILD) class. These classes assist individuals with learning a new skill, improving their health, or strengthening professional knowledge.

If you missed any of the classes, links to the recorded presentations are available on myDrake. To view any past presentation, click the Human Resources App at the top of the employee home page and then click on Learning & Development.

We are now in the process of planning for our 2021–2022 academic year. Classes may be held in a virtual format, in-person, or a combination this fall. Regardless of the format, we continue to look for ways to assist and engage faculty and staff.

If you have suggestions for topics, or would like to present a BUILD class, email linda.feiden@drake.edu.

— Linda Feiden, Human Resources

Congratulations Sapphire Award winners

Thank you to everyone who tuned in for the virtual Sapphire Awards hosted by the All Staff Council Recognition Committee and Human Resources. The committee recognized the nine groups and 18 individuals who received True Blue Awards throughout the year. One individual and one group are voted on by All Staff Council members to win the Sapphire Award.

Congratulations to Chris Nickell on winning the individual Sapphire Award!
Here is what his nominator had to say: Chris has done the job of at least four people during this pandemic and has done a great deal to enable the success we saw in minimizing the spread of COVID-19 on campus. He worked tireless and countless hours often with no regard to day or night. It’s his tireless dedication that actually served as a motivator to others and inspired many of us to also do our part. 

Congratulations to the Contact Tracing Team on winning the group Sapphire Award!
Here is what the group’s nominator had to say: There have been countless times a member of this team will be working with students late into the evening and on weekends, talking them through implications of a potential exposure or how to navigate various aspects of an isolation or quarantine. I can’t count how many times a member of the Contact Tracing team has worked to keep communications coordinated so that we can make an already tumultuous experience (testing positive for COVID or being exposed to someone) more relaxing and smooth. This team has taken on an enormous task and has done it with excellence, grace, humor, and a servant’s perspective. 

Congratulations to all of the True Blue Winners!

  • Lance Berg
  • Glenn Clark
  • Lynne Cornelius
  • Deneen Dygert
  • Emily Fleming
  • Alice Fynarrdt
  • Sara Heijerman
  • Alicia Hilligas
  • Shannon Hilscher
  • Sara Hughes
  • Jessica Lang
  • Venessa Macro
  • Chris Nickell
  • Geena Rasmussen
  • Joyce Ryerson
  • Mich Wieczorek
  • Lisa Wyatt
  • Ryan Zantingh

Group winners:

  • Kris Brewster, Adrick Smith & the ITS
  • Contact Tracing Team
  • Stephanie Sledge and Athletics
  • Ross Hall Custodial Staff
  • Jerry Parker & Sharyn O’Connor
  • Records Room and Finance Staff
  • Jeremy Sievers & Annie Spadt
  • National Alumni Scholars Admissions Team
  • Facilities Planning and Management & Public Safety

Watch a recording of the event.

— Amelia Klatt, On behalf of All Staff Council

Honor retirees at campus-wide celebration June 30

A campus-wide, al fresco open house will be held Wednesday, June 30, from 2–4 p.m. to honor Drake retirees (scroll down for a list of this year’s retirees). Please mark your calendars and plan to stroll the campus, dropping in at each location to share your thanks, congratulations, and well-wishes.

College/School/OfficeLocation
AdvancementAlumni House Porch
College of Arts & SciencesFine Arts Center Arcade
College of Business & Public AdministrationNorth entrance of Aliber Hall
College of Pharmacy & Health SciencesSouth entrance of Cline Hall
Cowles LibraryNorth entrance of Cowles on the patio
Law SchoolCovered walkway outside of Opperman
Provost’s OfficeEast entrance of Sheslow Auditorium
School of EducationPester Plaza
School of Journalism & Mass CommunicationMeredith Hall Atrium
Student AccountsSoutheast corner of Carnegie Hall
Drake retirees
Linda Anderzhon
Lori Flaws
Venita Svaldi
JoBeth Malone-Schoneberg
Ramesh Dhussa
Joseph Schneider
Nancy Reincke
Daniel Alexander
Michael Reick
William Dougherty
Brian Sanders
Joyce Ryerson
Steve Clapham
Kathy Hickman
John Rozycki
Claudia Frazer
Rod Henshaw
Kathy Lincoln
Kristine Mogle
Ed Bell
Denise Kluever
Andrea Charlow
David McCord
Maura Strassberg
Art Sanders
Sharon “Cookie” Moran
Pamyla Stewart
Todd Evans
Dorothy Pisarski
Sally Beisser
Sheila Govoni
Donna Knight-Donovan
Jolaine Sweiger
Lola Spear

— Sandra Harris, Office of the Provost