ITS is preparing for a major upgrade to the servers hosting our campus applications. This upgrade will begin Saturday, Jan. 12 at 5 a.m. and last until 11 a.m.

During this maintenance period, myDrake, MyDUSIS, Banner 9, and all related applications will be inaccessible at times. As the maintenance window continues, these applications will return gradually.

Thank you for your patience as we perform this necessary work. If you continue to have any issues after the planned maintenance window, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue.

Carla Herling, ITS

ITS is updating eight classrooms with new instructional technology. Work began on Meredith Hall rooms 229, 233, 236, 237, 202 and 206 in December and early January. Fine Arts Center (FAC) rooms 304 and 336 will be updated during the spring semester. This article explains why and how these classrooms were selected and how we identified which audio/visual components to install.  

Historically, ITS included every conceivable technology and connection in a room, resulting in high costs and unnecessary complexity. As a result, classrooms are both confusing and often don’t align with pedagogical needs. We wanted a way to cost-effectively modernize the most classrooms without affecting functionality. We determined that: 

• Room control interfaces are challenging.
• Faculty need to project content, preferably using a projector.
• Faculty need amplified sound for video playback.
• Whiteboards are as critical, if not more critical than, projection.
• Wireless display technology frees the instructor from having to be at the front of a classroom.
• Multiple computer connection cables cause confusion and expense.
• Many faculty members want to easily allow students to project from their personal technology.  

In order to compare rooms objectively, ITS created a classroom quality index based on the Educause Learning Space Rating System Initiative. With the help of this index, ITS staff reviewed every classroom and rated them to determine which rooms were most in need of upgrading. We identified 34 rooms that were at or near the point of immediate failure. View a complete list of the classrooms in need of updating 

ITS staff met with individuals from the Registrar’s office, the faculty senate information technology committee, facilities planning management (FPM), and the classroom advisory group, comprised of a representative from each school/college. The purpose of these meetings was to ensure we were being fiscally responsible, that we had correctly identified the most urgent spaces to update, and that we had selected appropriate technology. We were given the go ahead from these groups to move forward with the upgrade plan as quickly as possible. We will continue to keep campus informed on the progress of these updates and the timeline for future classroom upgrades. 

Jerome Hilscher, Information Technology Services

The Office of Community Engaged Learning is now accepting nominations for the Newman Civic Fellowship.

The Newman Civic Fellowship is a national award that recognizes and supports community-committed students who are changemakers and public problem-solvers. Students should engage in collaborative action with others from campus or from surrounding communities in order to create long-term social change, take action in addressing issues of inequality and political polarization, and demonstrate the motivation and potential for effective long-term civic engagement.  Through the fellowship, Campus Compact provides students with training and resources that nurture their assets and passions and help them develop strategies for social change.

Nominees must be enrolled in higher education for the spring semester 2019, and the 2019–2020 academic year.

To nominate a student, please submit 1–3 paragraphs including information about the nominee’s approaches to addressing the root causes of social issues. This may include involvement in public policy reform, community organizing, community-based research, social entrepreneurism, or other efforts to build the capacity of community-based organizations. Additionally, please include why you believe this person has the motivation and potential to develop innovative and collaborative approaches to addressing public problems and to contribute to a network of similarly committed students.

A committee will review nominations to select one student from Drake University to be nominated for the Fellowship. That student will need to complete additional paperwork.

Please submit nominations to Amanda Martin, assistant director of Community Engaged Learning, at amanda.martin@drake.edu no later than Jan. 11.  View more information about the Fellowship.

Amanda Martin, Community Engaged Learning and Service

Please note the following schedule for check processing to accommodate the 2018 winter break:

Winter break:

• All check requests are due to Accounts Payable by the end of the business day, Friday, Dec. 14.
• For requests received by the above deadline, checks will be processed on one of the two final check runs of the year and available either by noon on Tuesday, Dec. 18 or Thursday, Dec. 20. The check processing on Dec. 20 will be the last check run before the holiday.
• The accounting office will be closed during both holiday breaks. Normal check processing will resume on Friday, Jan. 4.

Thank you for your help in coordinating to ensure we meet all needs during the upcoming season.

Please contact Jeni at ext. 4509 with any questions you may have.

Jeni Baugher, Accounting Supervisor

Do you know the value of your email account? How about the value of accounts that may be associated with your Drake email or personal email address, as seen in this graphic (courtesy of Krebs on Security)?

Nearly all online services require an email address to create an account, and with that email address, someone can reset any password for associated services or accounts.

There isn’t a central exchange for compromised accounts in the criminal world, but price lists are posted from time to time, and offer some insights. For criminals, iTunes accounts can be worth up to $8, FedEx and airlines up to $6, Groupon fetches $5, and wireless providers such as AT&T and Verizon go for around $4. Facebook and Twitter retail for only $2.50 each. Online shopping retailers such as Walmart, Best Buy, and Target go for $1 to $3 each.

These prices pale in comparison to the value of the data within our accounts. Correspondence with colleagues, financial, health, and student information all carry great value. When this information is exposed, Drake faces financial theft, regulatory fines, reputation loss, and greater scrutiny.

Know the characteristics of phishing to defeat attackers and keep everyone’s information protected. Slow down and look carefully for red flags that give away an email’s intent before acting. Suspicious emails can be reported here.

—Peter Lundstedt, ITS

Please plan to attend the Town Hall meeting Thursday, Dec. 13, at Shivers Hospitality Suite. It will begin at 3:30 p.m. and be followed by the Provost’s Drake Social.

The Town Hall will include an update on the budget by CFO Teresa Krejci, and President Marty Martin will share information about Drake’s Big Ideas initiative.

At the Drake Social, those who have been nominated as exemplifying the Drake Core Value “Generosity of Spirit” will be recognized. From among those nominated, three will be chosen at random to select from a menu of prizes, such as: premier parking for a month, a pie baked by the Provost, a restaurant gift card, afternoon snacks for the office, and more.

To celebrate each of our core values, several employees have shared their thoughts on Generosity of Spirit — take a look!

—Drinda Williams, Office of the Provost