Daniel Connolly, dean of the College of Business & Public Administration, completed his first publication under the Drake name, “2017 Customer Engagement Technology Study: Targeting Experience.” His collaboration with a colleague from UNLV and Hospitality Technology included a study on the trends and adoption of technology in the hospitality industry to support customer engagement and customer experience. The study was published in August 2017.

Ina Purvanova, associate professor of management and international business, collaborated with three students, Michelle Raymer, Marissa Reed, and Melissa Speigel, as well as three MPA alumni, to publish the paper, “An Examination of Generational Stereotypes as a Path Towards Reverse Ageism,” in the August 2017 issue of The Psychologist-Manager Journal. The publication was a result of a MPA Capstone project that piqued Purvanova’s interest.

Anna Clark, assistant professor of public administration, conducted a study along with co-author, Evgenia Gorina, on the effects of emergency financial management on small Michigan cities. Municipal financial indicators were traced for three fiscally-stressed cities across more than a decade and examined the roles of state-appointed emergency managers in addressing the cities’ financial woes. The paper, “Emergency Financial Management in Small Michigan Cities: Short-term Fix or Long-term Sustainability?,”  went to press in the fall 2017 issue of Public Administration Quarterly.

Alanah Mitchell, associate professor of information systems, and Liping Zheng, associate professor of economics, presented the paper, “Examining Longhand vs. Laptop Debate: Evidence from a Replication,” at the Americas Conference on Information Systems in Boston.

Lynn McCool, assistant professor of practice in business communications, published a textbook titled Professional and Written Business Communication in a collaboration with Great River Learning. The textbook is designed to be an interactive, digital experience and is specifically designed to meet the needs of the CBPA undergraduate students. This fall, Drake students are using the text in BUS-074: Professional Written Communication.

—Dianna Gray, CBPA