On Oct. 17, ITS will automatically uninstall outdated versions of the Chrome and Firefox web browsers from all Drake-owned computers, including both Windows and Mac platforms. This change will not affect Microsoft Edge and Apple Safari. This update is part of our efforts to enhance security and protect our network from potential cyber threats.

To avoid losing your personalized settings, remember that both Chrome and Firefox allow you to create an account and login to save your bookmarks, preferences, and extensions, which can be accessed on any device where you login.

After the outdated browsers are removed, you can easily reinstall the latest version of your preferred browser by using the preconfigured installation apps in Company Portal (Windows) or Self Service (macOS). These installations ensure your browser is automatically updated for better security and performance.

If you have questions or need help after this change, contact us by submitting a ticket though the ITS service portal at service.drake.edu/its or by calling the Support Center at 515-271-3001.

— Becky Klein, ITS