On September 26, ITS will automatically uninstall outdated Acrobat Reader applications from Drake-owned computers. Built-in PDF reader applications on both Windows (Microsoft Edge) and macOS (Preview) will not be impacted by this change. We’re taking this step to increase the security of our network and improve the overall efficiency of Drake-owned computers. 

After Acrobat Reader is uninstalled, you may reinstall it on your own by using the preconfigured installation app in Company Portal (Windows) or Self Service (macOS). Using these installation methods will ensure that the applications are automatically updated. 

If you have questions or need assistance after this change, contact us by submitting a ticket though the ITS service portal or by calling the Support Center at 515-271-3001. 

–Becky Klein, ITS