ITS is pleased to announce that faculty and staff are eligible to upgrade their computers to Windows 11. To start the process, simply enter a Software Request ticket through our service portal. A campus tech will reach out to you to assist with the upgrade. 

We encourage everyone to upgrade as soon as it’s convenient; this allows you to upgrade on your timeframe and avoid a forced upgrade at a later date. 

If you have questions, contact us by submitting a ticket though the service portal (service.drake.edu/its) or by calling the Support Center at 515-271-3001. 

— Jerome Hilscher, ITS