As we’ve shared in prior OnCampus articles, one of our focus areas this year is to attend to our culture.  This is based on feedback from the Great Colleges To Work For survey and given that we are adjusting to working in an ongoing pandemic.

We recently invited all of campus to participate in focus groups to discuss ideas of how to attend to our culture and what’s possible yet this academic year. Through these sessions, we were able to gain valuable insights and feedback as to what’s important and possible. Thank you to those that participated!

As a summary, here’s what we discussed and discovered:

• Culture Varies by Department: It’s clear that culture and perceptions of culture can vary tremendously depending on the area where people work.
• Internal Growth: There are areas that have reputations for good culture—Advancement, the Admission Office, the Ray Center were three that came up. What are those areas doing well and how can we replicate it? Where we have strong leaders who can teach, train, or speak about leadership, are we over-looking and under-utilizing these internal assets?
• Leadership Training and Tools: As we look at leadership training and development, building culture has to be part of this. Leaders create culture. Are we teaching leaders how to create culture?
• Improved New Employee Orientation (and Onboarding): It’s a priority for HR to reinstate new-employee orientation. In addition, we’ll discuss some complimentary ways we can build on that orientation from others outside of HR as well.
• Intentionality: We discussed that culture has to be intentional, proactive, and routine. We spent some time in both sessions talking about making time to build relationships outside of our immediate work areas. We can also think about an annual communication plan for culture and values. How do we routinely sprinkle culture/values/mission/inspiration into our communication practices?
• Socializing Matters: We need to bring back regularly scheduled social events—and make them part of our routine.
• Networking Cohorts: We’ll explore creating more opportunities for cross-departmental cohorts including mentoring programs.
• Increase Visible Recognition of Achievement: We need a greater culture of recognition and stronger utilization of the recognition tools we already have (such True Blue Awards).
• Communicating Across Departments: We heard about department-to-department silos and the need to enhance communication, horizontally across departments.

As there are many ways to tactically implement the above, we’ll be reviewing these outcomes of the focus groups at an upcoming President’s Council meeting and circling back with both managers/supervisors and all of campus on specific next steps.

In the months ahead, you’ll start to see more opportunities to engage in our culture and be a part of making Drake a great place to work.  Speaking of, here’s a great example!

Thanks for reading and all you do to attend to our culture.

— Maureen De Armond, Human Resources, and Nate Reagen, President’s Office