Phishing is one of the biggest security concerns for any organization. Each student, employee, or guest with a Drake University account is a potential target for scammers. KnowBe4, the company that Drake University contracts to provide IT Security Awareness and phishing simulation training, also provides tools to help us protect our community from real-world phishing attacks. To learn more about phishing, spear phishing, junk mail, and other forms of unwanted mail, please see Junk Mail and Phishing (FAQ).

On Wednesday October 11th, 2023, the ITS team will implement KnowBe4’s Phish Alert Button (PAB) in Outlook. This button allows faculty and staff to report suspected phishing emails easily and safely. It will appear in all Outlook platforms: desktop apps, mobile apps, and Outlook Web Access (OWA).

For detailed instructions on using the new Phishing Alert Button, please review Phishing Alert Button in Outlook (For Faculty/Staff).

Additionally, you may submit a Phishing Attempt Reporting ticket to notify ITS of suspected phishing attempts. For detailed steps, see Reporting a Phishing Message (How-to).

Chris Mielke, ITS