More info on sending emails with confidential information

ITS received some questions about the scope of the upcoming requirement to encrypt email messages that contain certain types of confidential information that was announced in the Feb. 1 issue of OnCampus.

To clarify, emails that include the following types of information will initially be flagged by the system and an automated notification will be returned to the sender, but the message will still be sent:

  • Social Security numbers
  • Tax Identification numbers
  • Driver’s License numbers
  • US Passport numbers
  • Credit card information

Starting May 1, any unencrypted email to a non drake.edu email address that includes the type of confidential information listed above won’t be sent. You will receive an automated response letting you know your email was not sent. You can then either follow the provided instructions and encrypt your email, or resend without the confidential information.

See instructions below on how to send and open encrypted emails:

Sending and Receiving Encrypted Email Messages (How-to)

Further questions about this upcoming change? Or about Drake’s Information Security policy? Please contact informationsecurity@drake.edu.

— Chris Mielke, ITS