Back in January, ITS began the extensive project of upgrading the campus phone system. The first phase, now complete, involved moving faculty and staff extensions to Microsoft Teams. For the next phase, ITS staff is transitioning department extensions and conference room phones to Teams calling, and determining if any extensions are no longer required.
All indoor red security phones and outdoor blue emergency phones across campus will remain in place. Other public area phones will be removed, unless identified as essential.
In addition to the campus security phones, students, faculty, and staff can use the free Rave Guardian mobile phone app. The app includes a panic button with a direct connection to Public Safety. Learn more.
You can learn more about the Teams calling project by visiting the FAQ page. For questions, contact Jeff Regan at jeffrey.regan@drake.edu.
— Carla Herling, ITS