Did a student miss an assignment? Was there an absence that requires follow-up? You have a few communication options, depending on what you’re comfortable with: 

Messages via Blackboard Learn Ultra 

Pros: Maintains a centralized location for all class-based communications. In case of emergency, another faculty member could start where you leave off.  

Cons: You must communicate that faculty and students should use messages rather than email for communications. One vehicle for this would be a statement in the syllabus about expected usage for a class. 

Drake email  

Pros: It’s been used for years and is easy.  

Cons: No one else can access your academic communications with students. If another faculty member needed to pick up where you left off, students email communications would be inaccessible.  

Starfish Student Success

Starfish Student Success is the tool to use when working with students about conversations on academic well-being.

A link to the Starfish Student Success tool can be added from your Blackboard Learn Ultra course. Use the (+) menu in the content, choose Content Market, and then click the (+) on the Starfish Student Success tool.

Pros: Using Starfish to raise concerns about issues such as poor attendance or a pattern of missing/late assignments helps contribute to a complete picture of a student’s academic portfolio across multiple courses.   

Cons: If you do not communicate where the portfolio is gathered (e.g. choosing to email even though the issues continue or escalate), it is much more difficult to plan any needed intervention processes.  

What other communication tools are available? 

• Announcements via Blackboard allow you to post time sensitive information as a pop-up inside the course. Upon entering a course, announcements will pop up in a window that prevents students from being able to access course materials without first dismissing the window. Announcements can also be set to send immediately via email. If students have the Blackboard App, announcements will also send a push notification (dependent upon the student’s personal notification settings). 
• Messages via Blackboard are an alternative to email, and help keep communications centralized within a given course: 
• Course Messages provide multiple notifications to students based on individual preferences. 
• Notifications can be received by email or push notifications in the Blackboard Mobile App. 
• New Messages are identified with a count badge on the Blackboard homepage. 
• Messages can be sent on an individual basis or to some or all class participants.  
• Enable Class Conversations to allow students to discuss course materials and/or assignments directly in context. This promotes a community of support and helps identify student understanding. Though this tool is available system-wide, it is up to instructors  to apply the Conversations feature to each gradable item throughout the course. 

— Melissa Sturm-Smith, Academic Excellence and Student Success, and Karly Good, ITS